Best price and there are real humans to…
Best price and there are real humans to talk too.
By John H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SaunaKits.com (formerly Nordica Sauna) is America's Most Trusted Sauna Store offering thousands of products including indoor and outdoor saunas, infrared saunas and sauna heaters. All from industry leading brands you know and love.
SaunaKits.com (saunakits.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 528 reviews with 5 stars · Clear filters
Best price and there are real humans to talk too.
By John H.
John the sales manager was absolutely incredible helping me out from picking my Sauna to helping me with all the electrical components and all the obstacles I had to come over John was there every step of the way giving me calls and making sure I was supported through my whole entire journey of buying my Sauna. Nordica is an amazing company that I would 100% recommend buying from them if you want great support all the way through .
By Caden I.
Fast and helpful team
By David C.
Absolutely loved the experience provided by Eric during my purchase. He was very responsive and answered all of my questions. Not there to push sales, just genuinely there to help! Couldn’t be happier. Next stop: sauna time!
By Megan
Customer service got back to me quickly on my order, and process went smoothly.
By Jim
The representative was amazing and a great help.
By Kevin
Matthew answered our questions clearly and in good detail. He helped us receive Black Friday pricing and sent us technical books so we could meet with our contractors.
By John A.
The person I spoke with was helpful and knowledgeable. He also was very friendly and happy.
By Sara