SaunaKits.comReviews of saunakits.com

They reached out to me after I forgot the rocks super helpful

Ordered the sauna kit and it arrived within two weeks. Upon inspecting the contents of the crate, we discovered that the included light kit was missing. Nordica customer service addressed our concerns immediately, provided good communication and the item arrived very quickly afterward - even over a busy holiday week. Would order from them again.

My call with John was excellent. He was very knowledgable, polite, professional and efficient. He helped me navigate the purchasing process easily, and got me a great deal. A++

Another great experience. My sauna was shipped without a door handle from the manufacture and Nordica Sauna handled it quickly. Can’t say enough great things

Delivered exactly on time and exactly where I wanted it.

This sauna is great! It has exceeded all of our expectations. It is built solid with tight tolerances. The whole buying process was flawless. It gets “hotter” than we anticipated, which is a huge bonus. We purchased the 6 person Monaco. We’d recommend this model to anyone interested. Customer service has been top notch.

The website was very easy to navigate, but the biggest difference was the quick help by phone from Eric. I had loads of questions and he answered them all, including finding which heater was the best for us. I probably wouldn't have felt comfortable enough to purchase without the ability to have those multiple conversations. Thank you, Eric!

Eric and John were amazing to work with. They were extremely accommodating, helped me choose the right equipment, and patiently adjusted the setup multiple times to make sure everything was perfect. Their professionalism, responsiveness, and genuinely friendly attitude made the entire process smooth and enjoyable. I highly recommend The Nordica Team.