Great experience very informative phone…
Great experience very informative phone call. Ease of purchase and necessary information
By Andrew C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SaunaKits.com (formerly Nordica Sauna) is America's Most Trusted Sauna Store offering thousands of products including indoor and outdoor saunas, infrared saunas and sauna heaters. All from industry leading brands you know and love.
SaunaKits.com (saunakits.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 528 reviews with 5 stars · Clear filters
Great experience very informative phone call. Ease of purchase and necessary information
By Andrew C.
Michael was very knowledgeable and helpful in completion of my sauna purchase!
By Alex
Handled purchase and everything over text and email. All questions answered. Made it easy so far.
By Jason S.
Working with everyone was amazing. They were knowledgeable about the saunas and were able to guide me to the best sauna that met my needs. I can't wait for the sauna to arrive.
By Karen
Very well built product. And pretty easy to assemble. I am very happy with my sauna.
By Scott D.
Every part of my phone contact excellent as every question was answered with true professionalism and gave me the confidence to order without hesitation-thank you !!!
By jim R.
As advertised, quick and secure shipping.
By Zach
Delivery guy was great
By Kirk H.