Amazing service
Amazing service! Kenneth was supremely helpful for me over the phone! First time doing this myself.
By Henry W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
545 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sarata Florist is a top-notch online florist that offers the best-in-class flower concierge services. Their services include agent follow-up with local florists, fanatical customer service, constant updates, and full responsibility for every order with a 100% satisfaction guarantee.This means that you can be sure that your flowers will be delivered fresh and on time, and that you will be completely satisfied with your purchase. Sarata Florist is the perfect choice for anyone who wants a hassle-free and enjoyable flower buying experience.
Sarataflorist (sarataflorist.com) has 545 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
545 approved reviews, newest moderated first
Amazing service! Kenneth was supremely helpful for me over the phone! First time doing this myself.
By Henry W.
The online picture of my order had more flowers than the actual arrangement and showed roses which I did not see in the delivered arrangement. Disappointing
By R.H.
Response from Sarataflorist· Apr 10, 2024
Hello, We are sure we sent almost exact bouquet minus some changes we talked about on the phone. We are so sorry to get this review. We want you to know we worked so hard on sending this bouquet as you requested with our partner florist.
Great experience with this company. Very friendly
By Tasha F.
Great repore
By David C.
Very great experience easy and done fast really loved the customer service
By Anthony Y.
Great customer service! I ordered flowers through sarataflorist for my grandmother in law just for a serotonin boost! Because who doesn’t love random flowers! I spoke with Matias on the phone and he was wonderful! I’ve read good things about sarataflorist and I’m hoping for the best as I’m in NY and she is in Delaware, I cannot wait to hear from her about her flower delivery :)
By Madyson C.
Great experience I highly recommend
By Dominique B.
Was able to call from out of state and was reassured that my aunt would get her flowers today.
By Amy B.