Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
545 reviews
SaratafloristSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sarata Florist is a top-notch online florist that offers the best-in-class flower concierge services. Their services include agent follow-up with local florists, fanatical customer service, constant updates, and full responsibility for every order with a 100% satisfaction guarantee.This means that you can be sure that your flowers will be delivered fresh and on time, and that you will be completely satisfied with your purchase. Sarata Florist is the perfect choice for anyone who wants a hassle-free and enjoyable flower buying experience.
Sarataflorist (sarataflorist.com) has 545 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
545 approved reviews, newest moderated first
Do not order from this company!! They try to steal money... no flower delivery, order cancelled, refund initiated. These were the emails I received 2 weeks ago. Today I filed fraud on them with my bank & requested a charge reversal.
By Jennifer
Scam! They will take your order, take your money, then they will say they can't deliver and will refund your money but they do not.. I've read hundreds of similar reviews only too late. They stole 94 dollars from me and anyone else that orders flowers from them. Don't make the same mistake! Do not order from Sarata Flowers!!!
By Richard B.
Do not use this company. They advertise same day delivery, you enter the date you want, they take your money and then you get an email with a different delivery date. I spoke to several people who blamed it on the flower shops they use. I am not waiting on a refund and from what I've heard it may not happen. I will dispute this charge through my bank. Please do not use this company!!
By Keisha W.
STAY AWAY FROM Sarata Florist!!! On July 12, 2024 I made an order for flowers from Sarata Florist for a family that was in mourning, they immediately cancelled the order informing that they will not be able to do the delivery so they will refund my funds. Todate, August 4, 2024, I still have not received the refund after I have made multiple telephone calls to them and on each call I was promised that it will be returned to my credit card in 2-3 business days.
By Jeanette M.
Absolute scam. Checkout the Better Business Bureau about them. Scamming everyone.
By Scott D.
Rated 0. Horrible heartless thieves. No flowers delivered to an FUNERAL and they collected from my credit card.
By Jane R.
Update: got our refund after contacting BBB! What's scary is - this company will just start a new company with a new name & concept after they get shut down..... SCAM ALERT: I placed an order on July 19 & they immediately contacted me saying my order had been canceled. They still took my $73 & have not refunded me. I have called twice & they say "give it a few days". I know I will not get my money....
By Mary S.
SCAM SCAM SCAM - do not use them and if you do, report them to the Better Business Bureau. They immediately take your money and do not deliver a thing, cancel quickly thereafter AND promise a refund that never comes! Horrible experience!
By Laurie D.
