Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
217 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are SANS MATIN, a London based luxury shoe brand that combines both comfort and style so that our customers don't have to compromise on either.
SANS MATIN (sansmatin.com) has 217 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
217 approved reviews, newest moderated first
I purchased a pair of these sneakers at the start of the summer and they are so comfortable and look stylish. I decided to buy another 2 pairs. I generally have problems getting comfortable footwear so am delighted with these.
By Zelda F.
I am over the moon with my trainers, they are very well made and so comfortable, I would say this is the best I have had, the customer service is above and beyond, thank you, highly recommend.
By Arlette G.
Best trainers perfect fit and comfort. Very soft a pleasure to wear.The colour matches my denims to a tee. I will buy them again. Love these trainers. Nancy ahannah
By Agnes H.
I have four pairs of these trainers. They are beautifully made, incredibly comfy and sure to attract complements, even from hyper picky young relatives!
By Jeannette T.
I love this brand. Originally attracted by reading how comfortable they are, I am now on my third pair ( over a few years now). You can go on holiday with them and not pack any other shoes. They look stylish with a dress and just the job with a range of jean lengths. In general I am mistrusting of buying on line but made an exception with them first time around and so glad I did. They send out an immediate confirmation and arrive in literally the next day or so. Finally I don’t usually bother with reviews either but have done this one because they are exceptional.
By Sara E.
High quality footwear in a varied and extensive range. Buy with confidence. Great customer service too
By Carla in C.
The platform Gaia sneakers are a major staple in many of my outfits. They’re my go to for an elevated casual look with guaranteed all day comfort. I’m obsessed with them. If anything, I want 30x more colors and styles. They hold up super well over time too. Going on two years of frequent wear and they still look and feel excellent. To quote Britney “give me, give me more”.
By Alyssa
The sole of my San Matin shoes were peeling away from the base after two wears. I reached out to customer service and heard nothing. A month later the inside of the shoes are ripping. I’ve tried to write a review but they never send a confirmation to my email confirming I bought them. Probably because it’s one star. Save your $200
By Rachael J.
