SaneBoxReviews of sanebox.com

6 Liberty Square, Boston, Massachusetts

Write a review Call Directions Website

The Fair Hearing score

4.9/ 5

Excellent

744 reviews

SaneBox4.9Excellent

Write a review

Rating distribution

Select a line to read only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About SaneBox

SaneBox is an AI-powered email management tool that helps busy professionals eliminate email clutter, save time, and stay focused. On average, SaneBox users save more than 4 hours every week thanks to intelligent automation that organizes incoming messages and filters out distractions.Compatible with any email service, including Gmail, Outlook, iCloud, Yahoo, and custom domains, it learns which emails are important and moves the rest into SaneLater, a dedicated folder for lower-priority messages you can review when it fits your schedule.Other powerful features like SaneBlackHole let you unsubscribe from unwanted senders instantly, SaneReminders ensures you never miss a follow-up, and AI Email Drafting helps you compose replies faster and with less effort.Since 2010, SaneBox has helped hundreds of thousands of people reduce inbox overload, boost productivity, and focus on meaningful work. It runs quietly in the background, keeping your inbox organized so you can spend less time managing email and more time doing what matters.

SaneBox (sanebox.com) has 744 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.

Also known as: sanebox.com
Website: sanebox.com
Category: IT & Communication
Location: Boston, Massachusetts
Listed on The Fair Hearing: 2026

More in IT & Communication, Massachusetts

Write a review

Nov 9, 2021

Amazing and Highly Recommended!

So far so good. Before SaneBox, it was quite challenging for me to stay current with my emails. I've been in business for 38 years, and I've gotten onto so many different email lists, that prior to SaneBox, it was pretty time consuming for me to sift thru all the minutia in order to find the important stuff. Sure, I had detailed Rules set up through Apple Mail, but there are bugs with Apple Mail Rules--and spammers keep changing their email addresses and subject lines which made it difficult for the Rules to work correctly! I first heard of SandBox on the "Mac Power Users" Podcast, where they speak very highly of SaneBox. And then, I read a book called "Free To Focus" by Michael Hyatt, who is extremely knowledgeable, whom I trust, and who also recommended SandBox--so I decided to give it a try. I've only been using it for a couple of weeks now, but in this short period of time I can really feel the stress alleviating, and I am getting more productive in other areas of my business as a direct result of the amazing automation of this wonderful program. ...Like magic, it just knows what emails are "Inbox Worthy", and what emails should go elsewhere--so you can get right down to address the important emails! And with that, I shall recommend highly that you should definitely give this gem a try! Thank you SandBox! :)

By Scott D.

Response from SaneBox· Oct 24, 2025

Thank you so much for this thoughtful and inspiring review! We’re thrilled to hear how much SaneBox has already helped bring calm and focus back to your inbox — especially after years of battling email overload. 🙌 It’s wonderful to know that you discovered us through the Mac Power Users podcast and Free to Focus by Michael Hyatt — both incredible resources for productivity-minded professionals. We’re delighted that SaneBox is helping you save time, reduce stress, and stay focused on what really matters. Your kind words and recommendation mean the world to us. Thank you for giving SaneBox a try and for sharing your experience so generously — we’re honored to be part of your workflow! 💙

SaneBox reviews

744 approved reviews, newest moderated first

Jun 4, 2022
Great tool!!
Great tool!!
By customer
Response from SaneBox· Oct 24, 2025
Thank you so much! We’re so glad you’re enjoying SaneBox — it means a lot to us! 🙌💙
May 30, 2022
Great system for anyone running a…
Great system for anyone running a business!
By Bryant M.
Response from SaneBox· Oct 24, 2025
Thank you so much! We’re thrilled to hear that SaneBox is helping you stay organized and productive in your business — that’s exactly what we aim for! 💼💙
Apr 11, 2022
Sanebox is a game changer
Sanebox is a game changer. It has made my work and social life so much more manageable.
By Sarah
Response from SaneBox· Oct 24, 2025
Thank you so much for your amazing feedback! We’re thrilled to hear that SaneBox has been a real game changer for you and helped make both your work and social life more manageable. 💙 That’s exactly what we love to hear — helping bring calm and balance back to your inbox (and your day)!
Feb 16, 2022
Great app that has significantly…
Great app that has significantly improved my work life by helping me manage my emails more effectively. Simple to use but powerful! One of the best new apps I have ever used.
By Freddie B.
Response from SaneBox· Oct 24, 2025
Thank you so much for your wonderful review! We’re delighted to hear that SaneBox has made such a positive impact on your work life and helped you manage your emails more effectively. 🙌 It’s great to know you find it both simple and powerful — that’s exactly what we strive for! We truly appreciate your kind words and are thrilled to have you as part of the SaneBox community. 💙
Jan 19, 2022
I just can't live without SaneBox…
I just can't live without SaneBox anymore! Since you try the tool and it miraculously organizes your inbox mess, beyond plenty of other features, you realize how the time you spend doing that manually is expensive.
By Carlos Paulo J.
Response from SaneBox· Oct 24, 2025
Thank you so much for your fantastic review! We’re thrilled to hear that SaneBox has become an essential part of your workflow and helps keep your inbox effortlessly organized. 🙌 You’re absolutely right — once you see how much time SaneBox saves, it’s hard to imagine managing email without it! We truly appreciate your kind words and are so glad to have you as part of the SaneBox community. 💙
Jan 9, 2022
Used to be great - not anymore
Sandbox has been my salvation for years .... until lately. I have gotten more crap mail in my main inbox in the past month than I have in the past year. I don't know what's changed or why it's not picking up garbage, even after I train it as trash or black hole, but I'm about ready to cancel.
By Angie W.
Response from SaneBox· Oct 24, 2025
We’re so sorry to hear that you’ve been having trouble lately after so many years of relying on SaneBox — we completely understand how frustrating that must feel. What you’re describing isn’t the experience we want for any of our users, and we’d love the chance to fix it. Filtering accuracy can sometimes be affected by specific email patterns or provider updates, but our team can review your setup and help get things back on track quickly. Please reach out to us directly at [email protected] with the subject line “Follow-up from Trustpilot Review,” and we’ll make sure a senior support specialist personally assists you. Thank you for being a long-time user — we truly value your trust and want to make things right. 💙
Nov 25, 2021
Couldn't do without it.
Couldn't do without it. Absolutely vital for my hotmail private account and useful for my lawyer's work account (only the important stuff gets into my inbox). Very clever and will be a subscriber for as long as SaneBox exists.
By BMcC
Response from SaneBox· Oct 24, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that SaneBox has become such a vital part of both your personal and professional email life. 🙌 It’s great to know that our filtering helps you focus on what’s truly important — that’s exactly what we aim for! Your long-term support and kind words mean the world to us. 💙
Nov 9, 2021
Amazing and Highly Recommended!
So far so good. Before SaneBox, it was quite challenging for me to stay current with my emails. I've been in business for 38 years, and I've gotten onto so many different email lists, that prior to SaneBox, it was pretty time consuming for me to sift thru all the minutia in order to find the important stuff. Sure, I had detailed Rules set up through Apple Mail, but there are bugs with Apple Mail Rules--and spammers keep changing their email addresses and subject lines which made it difficult for the Rules to work correctly! I first heard of SandBox on the "Mac Power Users" Podcast, where they speak very highly of SaneBox. And then, I read a book called "Free To Focus" by Michael Hyatt, who is extremely knowledgeable, whom I trust, and who also recommended SandBox--so I decided to give it a try. I've only been using it for a couple of weeks now, but in this short period of time I can really feel the stress alleviating, and I am getting more productive in other areas of my business as a direct result of the amazing automation of this wonderful program. ...Like magic, it just knows what emails are "Inbox Worthy", and what emails should go elsewhere--so you can get right down to address the important emails! And with that, I shall recommend highly that you should definitely give this gem a try! Thank you SandBox! :)
By Scott D.
Response from SaneBox· Oct 24, 2025
Thank you so much for this thoughtful and inspiring review! We’re thrilled to hear how much SaneBox has already helped bring calm and focus back to your inbox — especially after years of battling email overload. 🙌 It’s wonderful to know that you discovered us through the Mac Power Users podcast and Free to Focus by Michael Hyatt — both incredible resources for productivity-minded professionals. We’re delighted that SaneBox is helping you save time, reduce stress, and stay focused on what really matters. Your kind words and recommendation mean the world to us. Thank you for giving SaneBox a try and for sharing your experience so generously — we’re honored to be part of your workflow! 💙

SaneBoxReviews of sanebox.com

Rating distribution

What customers rate

About SaneBox

More in IT & Communication, Massachusetts

Legacy Translations

seahawkmedia.com

All Set Cybersecurity

Language Connections

SaneBoxReviews of sanebox.com

Rating distribution

What customers rate

SaneBox reviews

Great tool!!

Great system for anyone running a…

Sanebox is a game changer

Great app that has significantly…

I just can't live without SaneBox…

Used to be great - not anymore

Couldn't do without it.

Amazing and Highly Recommended!

About SaneBox

More in IT & Communication, Massachusetts

Legacy Translations

seahawkmedia.com

All Set Cybersecurity

Language Connections

SaneBox reviews

Great tool!!

Great system for anyone running a…

Sanebox is a game changer

Great app that has significantly…

I just can't live without SaneBox…

Used to be great - not anymore

Couldn't do without it.

Amazing and Highly Recommended!