SandiskReviews of sandisk.com

I bought an 8TB SSD external drive for a job coming up. It failed on day 2. I sent it back to Sandisk straight away. They received it on 24/12/24, and we are now 13/01/25. Still, there is no refund, and customer service is appalling. I would avoid at all costs in the future. Will update when the refund is in.

This company is a complete joke. I ordered a Sandisk product on Black Friday and waited over a month, getting the usual “thank you for your patience, your order will ship soon” emails. Frustrated, I asked for a return before I even got the item. Now they’ve sent me an email telling me to “package the item and return it.” Are you kidding me? How am I supposed to return something I never received? This process is beyond ridiculous—absolutely no logic or competence.

Ordered a 1.5 tb sd card in the black friday deals on the 22nd of November. It never arrived despite many complaints. In the end I got refunded on the 3rd of January. This wasn't very helpful as the same card is now almost double the price, this was meant to be a Christmas present and now not only is it late but I cannot afford it at the full price now the offer is over. Despite asking if they could remedy this and honor the original sale price with the card I have promised a relative they just refunded me and didn't reply. Awful customer service from such a large company. Ruined Christmas.

Ordered at the beginning of December, I completely understood and appreciated a note saying they were delayed due to increased demand. Tracking tells me (weirdly) the parcel left NL on the 6th- with their chosen delivery company, UPS. UPS has failed to deliver and the entire thing remains unresolved (happy Christmas). Sandisk’s response? “Oh we can see you’ve raised a claim with the delivery company, so we’re going to do nothing” Cut and paste apology, no attempt to provide customer service, we’ll just sit on our hands. Do better. UPDATE 12/01… over a month after the order, one insipid email saying “they are still working on it” no customer service whatsoever. Will now engage PayPal to recover my money.

SanDisk Externe HD (Extreme) 4 TB: plötzlich nicht mehr lesbar, ausgestiegen, kein Computer hat mehr Zugriff auf die Daten (mehrere Lösungsansätze auf mehreren Computern erfolglos ausprobiert). Zum Glück vorab eine andere externe Disc gekauft (nicht von Sandisk) und darauf alle Daten (doppelt!) gesichert. Das Problem ist bei diesem Typ bekannt, Sandisk verkauft munter weiter.

I disguidi possono sempre capitare ma l'azienda si è dimostrata seria e leale . Giorno 11/12/2024 mi hanno effettuato il reso. ringrazio anche TRUSTPILOT che si è interessata del caso vecchio calogero

I purchased 4 microSD cards in the Black Friday sale (21/11/24) I received confirmation that they had been shipped the following day but they never turned up. I contacted SanDisk support who were keen for me to cancel the order and get a 10% off voucher instead (Black Friday deal was 50% off) so I refused and I still haven't received my order 1 month later.

I purchased 5 SD cards from SanDisk on-line. The package was delivered but only contained 1 card. I notified SanDisk customer service including 2 supervisors (including Thomas R). About 10 days after first reporting the issue I received a reply that the items must have been delivered to me and that the claim was denied! SanDisk called me a liar! NEVER buy from this company or Western Digital. Awful company. I have gone ahead and bought 5 Lexars from B&H. I will never buy from this company again. SHAME on you San Disk!