SandiskReviews of sandisk.com

USA: Today is 7/4/2025 and since 6/12/2025 I've been told that they were just waiting for a printing label? My Advanced RMA was approved, I paid for it, and the replacement is not shipped, and MSI is not responding to a new support ticket I created with the question of shipping date. Because I paid fees and did not receive product, I will initiate a credit card charge back and file complaints with FTC/AG so others understand about their support execution.

Bought an 8tb ssd, brand new two weeks later has a fault, the clocking on it was 4-6 times powered and less than 20min time powered. For an item which is £700, I thought sandisk will take this seriously, I sent it off for a repair which took two weeks they sent a brand new one back via UPS. The tracking number a few days before arriving showed the package had unpaid fees of £70 I contacted the support team they said we’ll sort it out, you don’t need to pay. UPS tries to deliver 3 times and each time they said the fee hasn’t been paid so will return tomorrow, each try I contacted customer service which “urgently” is try to resolve this. On the final day I pay the UPS fee as I needed the item and Sandisk said they would refund me. It’s now been 2 months with 15 emails back and forth “ we are trying to contact ups and get this resolved” Absolute joke, they have a transaction number receipt and everything needed to show I paid this fee and was promised a refund. I work in a tech shop and will never be recommending these products or even company to another soul.

Misleading Marketing and Not Truly Compatible With iPhone I bought the SanDisk 2TB Creator Pro SSD after seeing it advertised as compatible with iPhone. It’s shown plugged directly into an iPhone in videos, implying it works with the native Files app or can record video straight to the drive. In reality, it only works through SanDisk’s clunky app, which is slow, buggy, and completely unsuitable for proper workflows. You can’t transfer photos directly, record video to it, or manage files natively. This is not plug and play and totally defeats the purpose of having USB-C on the iPhone. I wasted hours figuring this out. I replaced it with a Crucial X9 Pro SSD which worked instantly no app required. SanDisk’s marketing is misleading and this product should be rebranded. Avoid if you’re a creator or iPhone user expecting native functionality.

this the worst company I have dealt with. in 2025 ordered 2 sd cards 77 pounds, cards did not arrive 14 days later, got in touch get email cards lost a depot, a month later still waiting, even better no refund until they find the 2 sd cards, in touch with them "still looking into it" can I have a refund ? no is the answer Is this theft ? pay for goods I don't get and they won't give me my money back, also can I change them instrest? do not go near this company. Update from Scamdisk, 2 hours after Trustpilot uploaded I got a email offering me my money buckeyes but even then there is a catch it will take 10 days to get my money back, again thank you Scamdisk. And thank you Trustpilot you fro a good service keep it up

Basically ordered two 512gb usb duel drive usb and usb c and recieved a duel usb 258 gb apple one which i dont own anything apple. First off they Basically accused me of is that all that was in the packaging that arrived then they needed ten days to investigate they then asked did I want a refund or replacement I said replacement and they just refunded me instead. Then got another response when I contacted them again saying that they can't send replacements from the same person who early contacted me saying did I want replacement or a refund. Now there prices have went up they have give me a 20 percent voucher which still dos not bring the prices down to what I would of originally paid for. Definitely do not use bunch of fraudsters.

Had to return an unused sd card. Sandisk have had it for 3 weeks so far and no refund!, customer service is shocking, it's been escalated twice, apparently there working as fast as possible! DO NOT USE SANDISK

Warning! This company wants your email address and gives you a $50 voucher in return but it doesn’t work in their shop. No answer via e-mail and bad support via chat! Criticism on social media is avoided by making people unrecognizable or invisible. You should be ashamed of yourselves, SanDisk. Potential new customers are being deceived here.

Ich habe nach 4 Jahren meine Garantie in Anspruch genommen, da mein USB Stick keinerlei Lese- und Schreibgeschwindigkeit aufgewiesen hat. Daraufhin wurde mir ein neuer USB Stick zugeschickt nachdem ich meinen kaputten zu SanDisk geschickt habe. Leider wurde mir ein falsches Modell zurückgeschickt und somit musste ich mich ein zweites Mal um die Garantieleistung bemühen. Aus Kulanz habe ich das gleich Modell was ich eingeschickt habe mit der doppelten Speicherkapazität erhalten. Das ist Kundenservice! Danke!