Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
18 reviews
Sanctuary MetalsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sanctuary Metals assists individuals in diversifying their financial portfolios through the sale of precious metals. It provides these metals via cash purchases and self-directed individual retirement accounts (SDIRAs).Sanctuary Metals offers gold, silver, platinum and palladium as bullion or a variety of coins. It also offers free shipping on all purchases, whether through delivery to your home or an IRS-approved storage facility.
Sanctuary Metals (sanctuarymetals.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
18 approved reviews, newest moderated first
When I asked for gold I received mostly silver, the precious metals I was sent was not worth the 25k I spent with them, I asked for a trade in because that wasn’t my order, I didn’t hear from them again not even a email, This is not a company trustworthy of me, doing any future business with. They are just bad with service and communication, especially once they have your money.
By Dimensional U.
From the first person that I talked with, till the last person I've talked to. Every one has been extremely patient and very educated. In what we talked about. I had no problems and very confident in the decisions that I made.a true blessing
By Cathy K.
Luke has helped me so much with this process. Im very thankful I found him through pastor scott.
By lucas R.
I recently rolled a portion of my IRA over to Sanctuary Metals. I found their service and pricing to be more than fair and the whole process took less than a week due to their streamlined E-Sign paperwork process. They even worked with my custodian to expedite the transfer. If you are considering Gold and Silver for your retirement plan I highly recommend Sanctuary Metals.
By Carolyn
Sanctuary knew right away how to provide what I needed.
By Keith K.
I really appreciate how this company treats me. When ever I have a question, they are always there to help me understand with a great level of clarity.
By Courtney C.
In this world of uncertainty. I have found one thing that is certain. I found Real Professionals. At Sanctuary Metals. Luke. And Mathew. Are Real informed. Attention to detail. People. They know there business. Give these folks a call you will not be sorry. SOON
By kevin
I had a great experience with Sanctuary Metals. Their commitment to customer service is outstanding, and the entire team was knowledgeable and professional throughout the process. Luke and Robbie were especially helpful. They made moving over my TSP into a self directed gold IRA simple and worry free, taking the time to explain everything clearly and answer all my questions. These folks are truly a blessing and I thank these amazing Christians for upholding their values.
By Robert C.
