Disappointed
I have had so many issues getting my benefits started, as well as accessing my account. And now benefits are raising 20%
By Alicia H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
490 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Give your small business great health plans, easy enrollment, and world class customer support.
Sana Benefits (sanabenefits.com) has 490 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
490 approved reviews, newest moderated first
I have had so many issues getting my benefits started, as well as accessing my account. And now benefits are raising 20%
By Alicia H.
I don't under stand why it keeps getting more and more expensive. and now i'm paying for prescriptions. I thought this was to help small business owners.
By Lindsey E.
Your team is wonderful always able to help and offer advice. Very friendly too.
By CH
A literal nightmare if you need a provider letter for car insurance
By Ashley A.
Dropped us out of nowhere
By Nate B.
Crystal and Sam are great. Easy to work with. Process easy, benefits easy to understand.
By Trey D.
I would prefer if I could reach you by phone. There's still some communication issues between your company and the OB-GYN I'm trying to use but I was able to book the appointment so hopefully all goes well.
By Nicole S.
If you get this insurance they will expect you to work for them like an unpaid employee. They will refuse to pay for things and force you to jump through hoops in an attempt to get you to give up and pay for it yourself. They will change the goal posts, they will hide behind meaningless jargon. The worst insurance company I've ever had by far.
By Redacted