Wonderful and knowledgeable staff in…
Wonderful and knowledgeable staff in your call center. Thank you for investing in the highest quality staff instead of outsourcing your call center overseas to save money.
By A.C.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
490 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Give your small business great health plans, easy enrollment, and world class customer support.
Sana Benefits (sanabenefits.com) has 490 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
490 approved reviews, newest moderated first
Wonderful and knowledgeable staff in your call center. Thank you for investing in the highest quality staff instead of outsourcing your call center overseas to save money.
By A.C.
Ease of communication
By christina F.
Very informative
By customer
La primera vez no me regresaron el rembolso de lo que pague en el doctor. Ahora tuve que pagar 280 por que ustedes me avían dicho que mi doctora si aceptaba la aseguranza y ella dijo que no estuvieron llamando a la compañía y no contestaron 😥😢
By Liliana O.
Response from Sana Benefits· Jul 24, 2023
Hola Liliana, Mi nombre es Danny y soy miembro defensor de Sana Benefits. Solo me comunico con usted siguiendo su reciente calificación y comentario a través de Trustpilot. Agradecemos su evaluación y nos gustaría abordar cualquier problema o inquietud. ¿Podría proporcionarme su nombre completo, fecha de nacimiento y número de identificación de miembro de Sana si desea obtener más ayuda? Esta información es legalmente necesaria para fines de verificación y también me permitirá ubicar su cuenta. ¡Gracias por su comprensión y espero tener noticias suyas pronto!
A PERSONALIZED EMAIL !!
By Hope D.
The Sana employees made it easy. Great job and a great policy.
By Lonnie F.
So easy to get assistance, and they were so fast to respond. So happy with Sana!
By AG
Both reps on two separate occasions went out of their way to help me with my issues. Stellar customer service!
By James W.