Jamie was fantastic!
Jamie was fantastic! She did so many things behind the scenes I felt like I was not doing my job. It was a huge relief with her gathering the information.
By Janet A.
Sunday, November 8, 2026 · Customer reviews of US businesses

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490 reviews
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Give your small business great health plans, easy enrollment, and world class customer support.
Sana Benefits (sanabenefits.com) has 490 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
490 approved reviews, newest moderated first
Jamie was fantastic! She did so many things behind the scenes I felt like I was not doing my job. It was a huge relief with her gathering the information.
By Janet A.
The prescription coverage is terrible. Definitely need to add tiers for medication
By Kyle J.
Response from Sana Benefits· Sep 12, 2023
Hi Kyle, My name is Davis and I work for the Sana Pharmacy Benefits team. I wanted to reach out and help awnsser any pharmacy questions you may have! In addition, I have attached a helpful link on copay's as well as an overview of your pharmacy benefits. Looking forward to hearing back! SmithRx: Formulary: https://help.sanabenefits.com/hc/en-us/articles/360057290651?source=search&auth_token=eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjo5MDYxMDk0LCJ1c2VyX2lkIjoxOTA3OTU2OTc2MjcwOCwidGlja2V0X2lkIjo0OTMzMTEsImNoYW5uZWxfaWQiOjYzLCJ0eXBlIjoiU0VBUkNIIiwiZXhwIjoxNjk3MTQzOTE2fQ.gCM5XNPjodqtu-Kxq4jBXJWjggaRf6MRpaNSAlrZHzo
In an age of over priced insurance, Sana was a huge surprise! The pricing is amazing and the coverage is even better! Highly recommend Sana for any small business!
By Philip N.
Very helpful. If you run into any issues with your doctor/doctor not accepting your insurance they will fight on your behalf to get the matter resolved. Very impressed with the customer service. 11/10
By Garrison
Cheap copay but the monthly pay mints could be lower for people to make it easier to afford it.
By Glenn Ford J.
It was great they paid my prescription in seconds
By Taurus M.
The customer Service is horrible, my wife can’t get access because something was setup wrong and her email link doesn’t work. I need her to have it so she can provide it to both my kids schools who play football and baseball. It is required for us to provide our insurance information for secondary coverages. This has been going on for two weeks and no one can seem to fix it.
By Jerry S.
I had a question about reimbursement, and was given step by step instructions right away.
By David W.