Leigh is awesome!
Leigh is awesome!
By Mitch S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
490 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Give your small business great health plans, easy enrollment, and world class customer support.
Sana Benefits (sanabenefits.com) has 490 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
490 approved reviews, newest moderated first
Leigh is awesome!
By Mitch S.
Not very happy with this insurance. It is difficult to find an actual Dr to accept them. Emergency Clinics or mom/pop clinics accept this insurance. Then when I try to talk to a physician online, it is like pulling teeth. But this is the medical insurance at our company.
By disappointed
Portal is very useful and user friendly. Doctors are very kind and knowledgeable.
By Christy L.
I'm given 1 star because there is no option for 0 star. Totally waste of time, highly disagree and recommended to anyone.
By Lora R.
No doctors office has heard of them, none of them want to work with them. A PPO that allows you go to nowhere. I asked them to help me find a place that took their insurance, after a few weeks they told me a place. Made an appointment at that place, that place did not take them as insurance. It feels like they just want to pretend to be insurance, bog everything down with waiting, hope you get lazy so you end up not getting healthcare. Sana talks about you paying out of pocket and they will reimburse you, but then you are paying thousands of dollars and waiting/hoping they pay you back. If someone got really sick they would be out of luck with Sana
By Christopher G.
If any problem came up it was addressed quick. Billing was good . To bad it went up. Every employee liked this company.
By Colleen B.
Customer Service is lacking.
By Richard L Dugger I.
Alicia is AMAZING
By Brian L.