customer service
hello i have bought refrigerator and got it pretty quick and great price n great customer services
By MJ
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
127 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Samstores is listed under Wholesale.
Samstores (samstores.com) has 127 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
127 approved reviews, newest moderated first
hello i have bought refrigerator and got it pretty quick and great price n great customer services
By MJ
i bought 2 cellphones and i got them pretty quick and excellant customer service,brand new phones great price
By patel
A+++++++++++ SERVICE I GOT 4 BRAND NEW UNLOCKED PHONE . I GOT IT ON TIME. FACTORY SEALED . EXCELLENT PRICE AND SUPER FAST SHHIPPING
By CHRIS
I was looking for 220 volts appliances and Multisystem Tv for overseas use. I search the whole online site and found samstores had the best price and tech knoweldge.They also helped me installing my brand new 55" Samsung led tv.
By zack
Received defective product. Sent them email asking for assistance resolving the issues with the unit, no response. It appears they modify the unit which voids the warranty. Sent email to the manufacture to see if they could help resolve the issues. They stated the unit needed service. Contacted samstores about an RMA, no response. Called them and requested an RMA. Sent the unit back and UPS tracking shows they received it over 2 weeks ago, but they have not refunded my money. Tried to contact them several times about my refund, but no response. Sent email through paypal, they responded that one of the issues mentioned was "working fine" they did not address any other issues. Appears they plan to steal my money. Have opened dispute with credit card company. Even when they send you a defective product, you have to pay shipping costs both ways. I have not had any luck getting them to reply to direct emails.
By Michael B.
Last year I bought for approx $500 worth of merchandise at samstores.com. All the items arrived in a timely manner but one that took me numerous phone calls and nearlly one month to finally be shipped. Note that after each call I was promised that this item was ready to be shipped and awaiting pickup from the chosen delivery service... When it arrived the item worked within specification despite a strong smell of burning. One month ago, just before the 1 year promised warranty expired this item died. I tried contacting the store by email never got an answer. My advice: Do not loose your time with them, get your stuff from anywhere else. I got another one for $20 more but with free shipping from another dealer. It was at my door in 4 days and is working like a charm!
By tetard
This site has everything if you are moving overseas. From small pin adapter to large Multisystem TV, Voltage transformer and washer dryer. I bought items worth $15000
By Peter