SamsaraReviews of samsara.com

Response from Samsara· Jan 8, 2026

Hi there, Thank you for taking time to leave a review and share your feedback. I've sent you a direct message, please reach out with your account information, and a team member will get back to you shortly. Thank you for being a valued customer. Kelly

Response from Samsara· Apr 1, 2025

Hallo Ludger, vielen Dank, dass Sie uns auf dieses Problem aufmerksam gemacht haben. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und möchten das Problem schnellstmöglich für Sie lösen. Wir haben unser Team informiert und jemand wird sich schnellstmöglich mit Ihnen in Verbindung setzen. Vielen Dank für Ihr Vertrauen. Kelly

Response from Samsara· Mar 21, 2025

Bonjour Rémy, merci pour votre retour. Nous vous prions de nous excuser pour la gêne occasionnée. Veuillez contacter directement votre conseiller client pour résoudre ce problème. Kelly

Response from Samsara· Mar 12, 2025

Hi Sérgio, Thank you for bringing this issue to our attention. We understand you’re in touch with our team and are working together toward a resolution. Please let us know if there is anything else you need our support on. Kelly

Response from Samsara· Feb 5, 2025

Hi Graham, Thank you for bringing this issue to our attention. We understand you’re in touch with our team and are working together toward a resolution. Please let us know if there is anything else you need our support on. Kelly

Response from Samsara· Feb 6, 2025

Hi Martin, We always aim to put our customers first and are sorry this has been your experience. We understand the team has been in touch to help resolve this. Kelly

Response from Samsara· Feb 5, 2025

Hi Luke, Appreciate you taking the time to submit a review and thank you for bringing this issue to our attention. We are so sorry this has been your experience so far. We understand you’re in touch with our team and are working together toward a resolution. Please let us know if there is anything else you need our support on. Kelly

Response from Samsara· Dec 6, 2024

Thank you for sharing your feedback. We understand how frustrating these issues can be, and we’re actively working on improvements to speed limit accuracy. In November 2024, we launched updates to better align speed limits with the correct roads. Our new Customizable Scoring on Speeding feature (available via the Feature Management page) helps fleet managers exclude short-duration speeding events from safety scores. We are also exploring leveraging additional data sources so that speed limit updates can be made more frequently. We’re committed to improving your experience. If you have specific examples or further concerns, our support team is here to help. Thank you for helping us improve.