Excellent product
Excellent product, very good reputation, excellent support and implementation team.
By Russell W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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538 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Samsara simplifies physical operations by bringing all your people, equipment, systems, and sites onto one open platform. With the world's largest Connected Operations dataset, we deliver more accurate insights to help you make smarter decisions. Whether you’re managing fleets or optimizing work sites, you’ll get recommendations you can trust and features that keep you ahead. From small fleets to major enterprises, our solutions serve organizations across transportation, construction, manufacturing, and logistics. Our platform is secure, easy to deploy, grows with your business, and connects easily with your existing tools. With ongoing innovation backed by over $1B in research and more than 150 patents, Samsara is your partner for long-term success.
Samsara (samsara.com) has 538 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 299 reviews with 5 stars · Clear filters
Excellent product, very good reputation, excellent support and implementation team.
By Russell W.
Best thing about the Samsara is the simplicity when it comes to onboarding and everything else. It is truly amazing how in a short time all of us were able to get used to and use Samsara to the fullest to improve our businesses.
By Martin F.
Samsara has a lot of features that allow you to create your fleet needs in a very customizable platform. Don’t be overwhelmed by the many features just ignore the ones you don’t need and then you may find yourself adding or utilizing more as needed in the future. Michaela Casey did a wonderful job navigating us through all the start up and settings and educating us about many important features of the software that we are already using and benefiting from.
By Johnathan B.
All of my questions were answered during the business review. I am already happy with the capabilities of the samsara dashboard and camera system. I'm glad that we will be able to integrate multiple cameras into the gateways now.
By Blake W.
Our Sales Rep (AJ Albers) and Install Coordinator (Shannon Bowie) were amazing to work with. Very knowledgeable, helpful, and responsive. Thank you!
By Dana O.
Our company used to have only GPS's in our company vehicles, but we decided to move forward with having dashcams in all company vehicles. the transition has been super easy thanks to Jordan, who has been taking care of us every step of the way. The system provides so much more than just the dashcams. Our drivers have improved their driving habits since installing. Samsara has been really great, and they are always available if you need help with the system which is very beneficial.
By HR D.
Samsara has been seamless to implement into our transit system. It's easy to use and intuitive. The trial we had in 5 vehicles proved how well the system works. Technology changes so quickly and with Samsara, we always have the latest and greatest products as part of our contract.
By Kara O.
Great communication and service, focused on what was right for our company and needs, very patient with extended account setup time.
By Marianne