samedayrushprinting.comReviews of samedayrushprinting.com

Very bad customer service!

I believe that this is likely an elaborate scam. They've created a functional if labyrinthine website complete with a customer service line and live chat agent and photo editing modules for every imaginable kind of print job. They have dozens of 'same day rush' delivery options and timelines you pay hundreds or thousands out of desperation to square away your very small (or large batch) printing logistics needs. Then...as in our case and many other reviews here—they miss the expected production deadline to courier your job to you that you paid for. When you call or speak to the live agent you're ridiculed for falling for their tricky wording and chastised for not paying for a doubly or triply expensive guaranteed option. The options as listed on the site are hard to understand in print, and if you call for assistance they may misdirect you as I feel they did in our case. We have not received our print order and have not received any further communications from them after requesting a refund which they denied.

I ordered a same day printing for over $1000, and never got the job, tried to contact their support over 10 times and couldn't get a refund, or understand why my service is being delayed

Pricing for delivery is huge. I needed some little personalized parking sings and after claiming they are 24 hrs delivery, you discover 5 options starting with at $40 for regular shipment up to $300 for expedited. Scammers in plain sight. Also, their company is not even listed on google.maps.

Beware - Scam Alert! I had a terrible experience with Same Day Rush Printing. They claim to offer legitimate services, but it's all a scam. Their payment methods, like Zelle, don't even work. My bank flagged their transactions as fraudulent and advised me this was a scam. On top of that, they don’t have any valid physical address listed, which is a huge red flag. Do yourself a favor and stay far away from this company. Total scam!

This is a SCAM. Do not send them any cash transfer payments. You will not get printing and they will keep asking for more money. They threaten you if you complain and leave bad reviews. Whoever runs this scam needs to be in jail.

On 7/24/24 I ordered a hard cover book that was needed within a day or 2 and couldn't find another place, so we decided it was worth paying extra. We clearly chose "Production Turnaround Time : Same Day". At checkout, the price almost doubled if we were to use a credit card, so we opted to do a wire transfer for no fees. (First red flag I shoulda caught :-( The next day after sending the bank transfer, the status of order was still on hold, waiting for payment. I spoke to customer service and they said there are a lot of orders ahead of mine and should be patient etc. Finally at the end of day 7/25 the status changed to "payment received" But since then nothing. Status is still the same on the site and when I called again today 7/29 - they said it will be ready on Wed or Thurs (7/31 - 8/1) Anyhow, it's too late for me to do anything with the product so I requested a refund first on live chat but was only told that there are no refunds etc. Then I called cust service again today and I asked for a refund since my order clearly states that I paid for same day rush. They told me to speak to live chat. Nothing. No refunds etc. The addresses listed on their major cities are also scams - I did a few google searches and found the addresses were different businesses. Or just very fishy. This place seems like a real scam and they did a good job with their website making it seem real. Do yourself a favor and stay far away.

I tried to order from this company. Customer service is rude and unwilling to help. Dont waste your time with this printer.