Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
74 reviews
Salus SaunasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Salus Saunas is USA's trusted one-stop shop for premium sauna solutions, bringing over 13 years of industry expertise to help customers transform their homes with the relaxation and health benefits of sauna therapy. We offer a diverse range of high-quality infrared, traditional, and hybrid saunas crafted to fit seamlessly into any indoor or outdoor space. Our commitment to craftsmanship and customer satisfaction means each sauna is designed for long-term wellness and enjoyment, backed by our exceptional customer support.From the initial purchase to installation and beyond, our team is dedicated to providing a smooth and personalized experience. We offer clear guidance in selecting the ideal sauna for your needs and dependable aftercare to ensure every customer feels confident and supported. Our customer service is available every step of the way, so you can reach out whenever needed for advice or assistance.At Salus Saunas, we’re more than a sauna retailer; we’re a wellness partner, focused on delivering the best in both product quality and customer care. Discover how sauna therapy can enhance your lifestyle and well-being with Salus Saunas, your trusted source for all things sauna.
Salus Saunas (salussaunas.com) has 74 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 66 reviews with 5 stars · Clear filters
Great experience from order to use.
By Brian L.
Response from Salus Saunas· Apr 17, 2025
Thank you for your kind words, Brian! I’m really glad to hear we lived up to your expectations and that everything went smoothly. We truly appreciate your support, and if there’s ever anything else you need, we’re just a message away!
Best purchase ever! I am so glad I went with Salus. Their customer service was excellent, and the detailed logistics of my sauna's arrival and the thorough instructions for installation made the experience even better. It was the best decision. 10/10 would recommend!
By Chryssy J.
Response from Salus Saunas· Apr 17, 2025
Thank you for your feedback, Chryssy! We're happy to help you to find the perfect sauna. It means a lot to us that you took the time to share your positive experience. Thank you for choosing us, and if there’s anything else we can do for you, we’re always happy to help!
Excellent experience from start to finish!
By Zachary K.
Response from Salus Saunas· Apr 17, 2025
Thank you so much for your wonderful review, Zachary! I'm so happy to hear everything went smoothly. We really appreciate you choosing us, and feel free to reach out to us if there's anything we can do for you!
Sam was absolutely amazing. The level of customer service whenever I have a question or concern, is as good as it gets! My health-conscious and very fit son, talked me in to getting the sauna and now my wife and I use it more than he does.
By David W.
Response from Salus Saunas· Apr 17, 2025
Thank you for your kind review, Dave! I'm thrilled that Sam took great care of you and helped make the process smooth and easy. It means the world to us to be a part of your wellness journey. If there's ever anything we can do for you, don't hesitate to reach out. Thanks again for choosing Salus Saunas!
The kit was good quality and well done. I could have used a bit more instructions on how to install door framing but otherwise easy to install
By Chad
Response from Salus Saunas· Apr 17, 2025
Thank you for your positive review, Chad! I'm glad the kit worked out great for you. It's such an amazing way to elevate your sauna sessions, so it's great to hear that you’re loving it. We appreciate the feedback—and if you ever have any questions or need help down the road, don’t hesitate to reach out. We’re always happy to help!
Easy to order, prompt delivery as planned, easy assembly, and operation.
By Chattie V.
Response from Salus Saunas· Apr 17, 2025
Thank you for your kind words, Chattie! We're happy to hear that your experience with us met your expectations. Your satisfaction is our priority. Thank you for your trust in our company, we're always here if you ever need anything else!
Salus Saunas is a brilliant partner. Supportive, timely, reliable, professional and kind. The Salus Team has exceeded every expectation. A great Sauna, and a wonderful experience. If you want to deal with the best, and be well taken care of, look no further than Salus. These folks are the Gold Standard in Sauna's. Gratefully, Jim Walker
By Jim W.
Response from Salus Saunas· Apr 17, 2025
Thank you so much for sharing your experience, Jim! It means the world to us to be part of your wellness journey. We're so grateful for your support and kind feedback!
Great customer service!
By Pat M.
Response from Salus Saunas· Mar 4, 2025
We are always here and happy to assist! Thank you!
