Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
324 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are your personal purveyor of gourmet spices, herbs, seasoning blends, loose leaf teas, olive oils, vinegars, gourmet foods and gifts. We are dedicated to handcrafting the freshest and finest offerings made only from the highest quality ingredients from all corners of the globe. It sounds simple enough but if you really sit for a moment and think, food, at least for many of us is a profound and deeply personal experience; we remember meals, where we've eaten them and those we have shared them with. These tastes, smells, textures and sights become part of the very fabric of which we are. They are our memories both past and future and we hope to share in some small part of creating new memories and preserving time honored traditions.
The Spice & Tea Shoppe (salty-savory-sweet.com) has 324 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
324 approved reviews, newest moderated first
Excellent products and quick delivery from a local company. What's not to like!!?!
By RT
Response from The Spice & Tea Shoppe· Nov 14, 2023
Thank you so much for taking a moment to express your positive experience with The Spice and Tea Shoppe. Your satisfaction with our products is incredibly rewarding. Your generous words mean a lot, and we deeply appreciate your support. We can't wait to have the pleasure of serving you again with even more delicious flavors in store!
This is a great find, whether you are shopping online or at the Reno store, perfect for stocking a home pantry and a great selection for gifts! I found the store online when I was in Reno on 10/25/23 so made a point to stop in...the staff were so helpful recommending unique spices and teas. Loved the products so I ordered online for x-mas and the packing and delivery were awesome!
By handydandy
Response from The Spice & Tea Shoppe· Nov 14, 2023
Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with The Spice and Tea Shoppe. Your feedback means a lot to us, and we're thrilled that our products have added to your culinary adventures. If you ever need more spices, teas, or gourmet foods, we're here for you. Happy cooking!
Never received my package. Was told to file claim with post office. Would expect more after spending $125!!
By ember E.
Response from The Spice & Tea Shoppe· Nov 14, 2023
Hello Ember, I wanted to reach out to you as the owner of The Spice and Tea Shoppe and make certain that you were satisfied with the level of service and commitment that Samantha provided in tracking down your package that your local US Postal Service office had placed in the incorrect locker. Outstanding customer service is paramount to our business and great reviews let others know that we can be trusted to do right by our customers every time. I believe that our response time was extremely expedient, and your order arrived at your local post office in less than 24 hours for delivery to your address. I believe that it is USPS who is entirely responsible for this delay. We are asking that you please revise your 1- star review you had previously left to reflect the level of customer service, commitment, and products you received directly from The Spice and Tea Shoppe and not from USPS. Thank you and warmest regards, Lindy
Vanilla Lemongrass is now is now my favorite tea, I ordered it to try and I'm still impressed. Thanks to The Spice & Tea Shoppe for such a wonderful discovery.
By Anna S.
Response from The Spice & Tea Shoppe· Nov 14, 2023
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our products from The Spice and Tea Shoppe. Your kind words mean a lot to us and serve as a wonderful motivation to continue delivering high-quality spices, teas, and gourmet foods. We appreciate your support and look forward to serving you again soon. If you have any questions or need assistance, feel free to reach out. Happy sipping!
Once again, I’m amazed at the absolute meticulous customer service you offer—I ordered my 4 items on Thursday, received notice they were shipped the same day, and received them Monday! A west coast - east coast trip. This is on top of the excellent, high quality teas I consistently count on. Thank you!
By Deidra D.
Response from The Spice & Tea Shoppe· Nov 14, 2023
Thank you so much for taking the time to share your positive experience with The Spice and Tea Shoppe. We're thrilled to hear that you are enjoying our products. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again and sharing more delicious flavors with you!
fast shipping, ceremonial grade matcha delicious, lots of selection. mahalo nui
By Malia K.
Response from The Spice & Tea Shoppe· Nov 14, 2023
We extend our heartfelt gratitude for sharing your positive experience with The Spice and Tea Shoppe. Your enjoyment of our products brings us immense joy. Thank you for your kind words and continued support. We're eager to serve you again, bringing more delightful flavors to your table!
Online ordering was simple and straightforward. The email updates on my shipment were timely and helpful.
By Clooney
Response from The Spice & Tea Shoppe· Nov 14, 2023
A big thank you for expressing your positive experience with The Spice and Tea Shoppe! Your satisfaction is truly appreciated. Your kind words inspire us, and we're excited about the prospect of serving you again. Anticipate more delicious flavors coming your way!
great products!
By Krisy
Response from The Spice & Tea Shoppe· Nov 14, 2023
We're genuinely grateful for your positive review of The Spice and Tea Shoppe. Your enjoyment of our products is what fuels our passion. Thank you for your kind words and support. We can't wait to serve you again, bringing even more delicious flavors to your palate!
