Dress was too small
Dress was too small, difficult to find the return information.
By Keitcha J.
Sunday, November 8, 2026 · Customer reviews of US businesses
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401 reviews
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Saledress.com offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.
Saledress (saledress.com) has 401 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
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Dress was too small, difficult to find the return information.
By Keitcha J.
I am having one of my worst experiences since i started shopping with this company a year ago. I've spent almost 700-800 for myself or my daughters accounts and now i have 5 items no one can tell me where my orders are. They cant tell me when they will arrive. i am about to never order from this company again. i spend to much money for them to treat me like me and my money don't matter. UPDATE AS OF DECEMBER 13,2019 I still have NOT received all of my packages and one that came was the wrong color. I still have NOT received all of my packages i repeat so for them to reply to my review and say such a thing when i have screenshots of a response from them as recent as last night from facebook and I told them I spend to much money with them for them to treat their good customers like they don't require them.
By katherine W.
Response from Saledress· Dec 13, 2019
Hi dear Williams, I'm so sad to hear you have an unhappy experience with your order. Some time ago, due to the collapse of the logistics company's system, some goods were delayed. and all have now been fixed. Our colleagues have contacted you and all your packages have been delivered. Any concerns let us know please. Saedress Customer Service
I ordered 2 dress 1 in green and 1 in black. The black one came in a different style than I ordered.
By Fz
Response from Saledress· Oct 11, 2019
There is no problem cannot be solved through communication. Could you please contact us and send us the picture? Please don't worry. If it is our mistake, we will help you.
I think their clothes are cute and stylish IF YOUR A SIZE ONE. Their sizing chart for the US is wayyyy off. I placed an order for 7 items. I ordered two pairs of shorts for my husband, which on their site states MENS SHORTS, my husband is fairly small and wears a medium to a large. I ordered both shorts in a large, when I received them BOTH shorts fit my 8 year old son!! The dress I ordered was an XL it fit my 9 year old daughter. Their shipping fees are outrageous, they charged me $30 for 7 FREE items, which they state they go by weight yet all items dont even weigh but a pound a piece and their address is in Altanta, GA and all were sent seperately and came different days!! They will NOT respond to any messages on facebook, nor will they answer their phone if you call, and dont respond to emails neither. They have contests on facebook, if you win they state to send your info to them on messenager yet are unresponsive. Their are the worse company ever with the worse customer service!!!!
By Nancy E.