Quick response , on time assistance & shipping was also fast and great customer service , awesome discounts 😉
By Lisa D.
Response from Saledress· May 21, 2026
Thank you so much for your support! 😉 We’re delighted to hear you were happy with the quick responses, timely assistance, fast shipping, and customer service. We’ll keep working hard to bring great experiences and awesome deals to our customers! ✨🛍️
They need better communication when it…
They need better communication when it comes to the orders.Like for instance, if something is not in notifying the buyer would be nice and not have them waiting on their order and they having to contact them.Also more up to date items and Plus Sizes to Choose from.
By Kristie
Response from Saledress· Apr 13, 2026
Thank you very much for your feedback. We sincerely apologize for any frustration caused. Your suggestions about timely updates, more up-to-date items, and expanded plus-size options are truly appreciated. We will carefully review these areas and work on improving them to provide a better shopping experience. Thank you again for helping us do better! 🌟
It’s weird to ask for a review when my…
It’s weird to ask for a review when my order haven’t arrived yet! It’s been two weeks from the date of order and still no merchandise!
By Dadana L.
Response from Saledress· Apr 13, 2026
Thank you for your feedback, and we’re sorry for any confusion caused. 😊 Our customer support team has checked your order and sent you the latest update via email—please kindly take a look. Your order is currently in the final stage of delivery, and we hope it will reach you very soon! 📦✨
Always received items in their packages…
Always received items in their packages and speedy shipping thanks
By Schwana G.
Response from Saledress· Apr 9, 2026
Thank you so much for your continued support! 😊 We’re glad to hear your items always arrive safely and quickly. We truly appreciate your trust in us and look forward to serving you again! 💖✨
Fast shipping all product arrived.
Fast shipping all product arrived.
By Cathy D.
Response from Saledress· Apr 3, 2026
Thank you so much for your support! 😄 We’re really happy to hear that your order arrived safely and quickly. It means a lot to us! 🚚💫
Great shopping experience
Very happy with the process most of the time. Wish the delivery would come sooner
By Tamika W.
Response from Saledress· Apr 3, 2026
Thank you so much for your kind feedback! 😊 We’re really glad to hear you had a great shopping experience. We also appreciate your suggestion about delivery, and we’ll keep working hard to improve and provide even better service. 🚀✨
Saledress is a ***SCAM***
Sale Dress is a ***SCAM***. DO NOT ORDER FROM THEM.
Instead of sending you what you order, they will send something light and of no value, so that they can say you received your package. Throughout the process of trying to either receive the actual item you ordered, or a refund, they will send the “appropriate” emails at the “appropriate” time, but with random, vague, nonspecific content, blaming other parties over which they have no control….I’m sure with the intent to exhaust one’s patience. I am going to share below, in detail, the emails sent and received, sharing my stupidity in ordering from them (I knew better), to hopefully stop anyone else from ordering from them (and I am sure they will post an “appropriate” comment to this text, saying how sorry they are that I had a bad experience…let’s wait and see ;-) ):
Nov 9/25
On this date, I ordered 6 bowls, and my credit card was charged.
Nov. 21/25
On this date, I received a tiny envelope package from Sale Dress, containing a pair of socks. (?!?!?).
Nov. 21/25 email
Me: I paid for SIX SMALL BOWLS. You sent me a pair of socks. Please either send me the bowls, or reimburse me.
(I attached photos of my invoice, the package and the socks that came.)
Nov. 22/25 email
Sale Dress: “Hello, I’m not quite sure I understand your meaning. Are you saying that you have not received your item? I just checked the shipping information for your order, a package has been delivered. Have you asked your friends, neighbors, or relatives whether they received it on your behalf? …I suggest you check with them first.”
Nov. 22/25 email
Me: I received “an” item, but not the one I ordered. I ordered six bowls, but received one pair of socks. I did NOT order the socks.
Nov. 23/25 email
Sale Dress: “Hello, I understand, but we have indeed handed the item over to the carrier, and the tracking number was provided by them. I will contact the carrier immediately to inquire about the specific situation.”
Nov. 24/25 email
Me: You are not understanding. I received an item from you, but it is not the item I ordered.
Nov. 24/25 email
Sale Dress: “Hello, I just inquired again with the courier about the latest situation. They said that the delivery person who handled your shipment has left the company, which has caused some complications. They are currently trying to contact that delivery person. Once the item is located, I will arrange for the carrier to deliver it.”
Nov. 25/25 email
Me:
**PLEASE READ MY EMAIL MORE CAREFULLY**
1) I received an item from you.
2) It was not what I ordered
a) I *ORDERED* six bowls
b) I *RECEIVED* a pair of socks
3) Please send me what I ordered.
4) If you are unable to do so, please refund my money.
5) I will return the socks to you if you can please provide a prepaid return label.
I cannot be more clear, so please reply EXACTLY to this email. Do not provide a random comment about delivery.
Nov. 25/25 email
Sale Dress: “…we have initiated the relevant investigation process, which is expected to take 5 to 7 business days to complete. Based upon the finding of the investigation, we will take appropriate actions to resolve the matter.”
Dec. 4/25 email
Me:
**I HAVE GIVEN YOU 7 WORKING DAYS…PLEASE REPLY SPECIFICALLY TO THIS EMAIL**
I gave the same summary I outlined Nov. 25/25.
Dec. 4/25 email
Sale Dress: “The carrier has just replied to me and shared some very unfortunate news. They informed me that the delivery person stole all the items delivered that day. They reported it to the police a few days ago, and the delivery person was apprehended yesterday, but the items had already been sold. I sincerely apologize for this situation.
We are currently discussing compensation with the carrier. Once we receive compensation from them, we will refund your payment.”
Dec. 5/25 email
Me:
*****PLEASE ACTUALLY READ MY EMAILS*****
1) You didn’t read my last email carefully, if at all.
2) You are ***lying***. I did receive my package from you, it was just the wrong item. (Unless you are trying to tell me that the courier repackaged a different item and sent? Which would be ridiculous!)
3) You have 1 day to reimburse me. I no longer want the items, as I don’t believe that I’ll ever receive them.
Dec. 6/25 email
Sale Dress: “We are very sorry about this and have applied for a full refund for you. We appreciate your understanding that it may take some time for the refund to appear in your account (typically 5-7 business days, depending on your bank’s processing speed).”
Dec. 8/25 email
Me:
In 7 business days, I expect to see a refund. As my bank is an internationally renowned bank, and has *never* had a problem *ever* with a refund, I will expect that the refund will be in my bank by no later than Dec 16/25, if not earlier. I do NOT want to be receiving some irrelevant email about “oh no, something must have gone wrong”.
Etc. (no more space)
By Dawn Z.
Response from Saledress· Jan 22, 2026
Thank you for your feedback.
We are very sorry to hear about your experience and understand how frustrating it must have been.
However, after reviewing your case, it seems that your order was placed on “sale-dress”, which, despite the similar name, is not affiliated with our website, saledress.com. These two sites operate independently and have no formal connection.
We want to assure you that at our website, saledress.com, we are committed to providing a reliable shopping experience, and we are always happy to assist any customers who have questions or issues with their orders on our platform.
Our team has already reached out via email to clarify this distinction, and we are more than willing to explain further if there is any confusion between the two websites. We hope your matter with sale-dress can be resolved satisfactorily by the relevant site.
Thank you for taking the time to read this message, and we hope this helps clarify the situation.
TitAbsoluut waardeloos – Nooit meer!el
Titel: Absoluut waardeloos – Nooit meer!
Review:
Wat een verschrikkelijke ervaring! Ik heb op 3 december 2025 een bestelling geplaatst en tot op de dag van vandaag geen product ontvangen en geen geld terug. Het begon met vage trackinglinks die niet werkten, daarna bizarre excuses zoals “de bezorger heeft alles gestolen” (echt waar?!), en vervolgens wekenlang loze beloftes over een terugbetaling.
Ondanks meerdere e-mails en duidelijke deadlines, blijft het bedrijf mij aan het lijntje houden met standaardteksten als “we waarderen uw geduld” en “het duurt 5-10 werkdagen”. Inmiddels zijn we meer dan een maand verder en nog steeds geen cent terug. Dit is niet alleen onprofessioneel, maar ook een grove schending van consumentenrechten.
Mijn advies:
Blijf ver weg van deze webshop! Ze leveren niet, ze betalen niet terug, en hun klantenservice is een ramp. Ik ben nu genoodzaakt om een chargeback te starten en een klacht in te dienen bij de Consumentenautoriteit.
By heer P.
Response from Saledress· Mar 11, 2026
Het spijt ons te horen dat u een slechte online winkelervaring heeft gehad. De situatie die u beschrijft klinkt uiteraard zeer frustrerend.
Wij willen echter graag duidelijk maken dat uw review hoogstwaarschijnlijk betrekking heeft op een andere website, namelijk SALE-DRESS.COM, en niet op ons bedrijf SALEDRESS.
SALEDRESS (https://www.saledress.com
) is een volledig onafhankelijk bedrijf en heeft geen enkele relatie of samenwerking met SALE-DRESS.COM. Helaas hebben wij recent meerdere gevallen gezien waarbij klanten door de zeer vergelijkbare domeinnaam in verwarring raken en hun ervaringen met SALE-DRESS per ongeluk op onze Trustpilot-pagina plaatsen.
Dit veroorzaakt aanzienlijke schade aan ons bedrijf, terwijl wij niet betrokken zijn geweest bij de bestelling of de service die u beschrijft. Net zoals u bent benadeeld door uw ervaring met die website, worden wij nu onterecht benadeeld door deze verwarring.
Wij willen u daarom vriendelijk vragen om deze review van onze Trustpilot-pagina te verwijderen en deze eventueel opnieuw te plaatsen bij de juiste webshop (SALE-DRESS.COM), zodat uw ervaring terecht bij de juiste partij wordt gemeld.
Als u vragen heeft of wilt verifiëren dat wij inderdaad een ander bedrijf zijn, helpen wij u uiteraard graag.
Met vriendelijke groet,
SALEDRESS Team