Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
12 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Created by fashion lovers for fashion lovers, SAINT PERRY is so much more than a simple online fashion brand. It’s a lifestyle and a unique taste for luxurious but functional wardrobe staples that anyone can wear and match.Discovering new styles, accessorizing, and making your fashion statement has never been easier. In a world packed with fast fashion and mass-produced clothes, SAINT PERRY is here to give you a breath of fresh air. We add a creative and unique twist to everyday fashion—elegant, essential, and universal.
saintperry.com (saintperry.com) has 12 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 7 reviews with 1 star · Clear filters
Ordered two items from them and waited 2 weeks with no tracking number or update. Sent them an Email and they didn't even respond to it before canceling my order "per my request" even though I didn't ask for it to be canceled, just asked for a update on my order. Now im waiting to see if they actually refund me. They clearly do not understand what customer service is. I strongly recommend thinking twice before giving these people your business.
By Kevin S.
This is by far the most unprofessional company I have ever dealt with !!! Poor communication, they don't respond to any of their emails, their phone number is disconnected, and most of all, they I returned an item to them and they never refunded me!!! THEY ARE THE ABSOLUTE WORST.
By S. M.
Order 2 items only sent one…. Called talked to some guy who answered the phone….. said he was going to ship my order never did!!!!! Scammers
By Andrais M.
This is the worst First time experience I ever had with a clothing company. I ordered the black flair pants and i expedited the order. Two weeks has gone by and when I reached out to them via What’s App and by email they gave me two different stories at the same time. Bad company and Bad business. Shoppers Beware!
By Robert B.
I placed an order, and the item did not fit. I requested a return and UPS made three attempts to deliver the item back to Saint Perry. It has been over 30 days since delivery of the return and no refund has been initiation nor call/email returned after numerous attempts. BUYER BEWARE!!!
By Orran R.
Response from saintperry.com· Apr 21, 2025
Hi Orran Robinson, Thank you for sharing your feedback, and we sincerely apologize for the frustration and delay in communication. We’re happy to confirm that your refund was successfully processed as $ in store credit on March 25, 2025 (Loyalty Card Code ending 5709). This credit is ready for immediate use on your next purchase with us. We regret that our team did not follow up clearly to notify you of this resolution, and we’re addressing this internally to improve communication. If you’d prefer an alternative refund method or need assistance redeeming your credit, please reply directly here or email us at [email protected]—we’ll prioritize your case personally. Your patience and understanding mean a lot to us, and we’d love the opportunity to restore your confidence in Saint Perry. Thank you for giving us a chance to make this right. 😊 Warm regards, Saint Perry Customer Care Team
I was hesistant to make this as I really wanted to support this business as their pieces look nice and unique however I ordered two shirts on 11/20 and Today is 12/12 and I havent even received tracking. I have followed up a total of 8 times between text and email and nothing. The level of customer service here is extremely disappointing.
By Breon
Very low quality products made in china and smell cheap. I don’t recommend based of what I received.
By DeBill
