Had an issue with a faulty product and…
Had an issue with a faulty product and the brand quickly offered me a refund; although I didn’t get to use their products, the customer service was amazing
By Ryan C.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
152 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Quiet Luxury For The Modern Gentleman
Saint + Vale (saintandvale.com) has 152 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
152 approved reviews, newest moderated first
Had an issue with a faulty product and the brand quickly offered me a refund; although I didn’t get to use their products, the customer service was amazing
By Ryan C.
Had a problem with something I bought. Within an hour I had steph emailing me, problem solved immediately. Thanks again steph!!!
By Martin
Clear information from the moment I made the purchase till I received my espadrilles. Incredible service from Steph as I had a little problem on delivery. She was spot on. Keep your business growing! Thank you
By Marco Antonio Pereznieto G.
Although the size of the boots I ordered were too small, Steph in customer service promptly took care of my return request.
By Brandon B.
Although what I received didn’t come as expected, Steph took care of my concerns swiftly and what I consider morally right. I’ll consider purchases in future due to their willingness to be fair and considerate when there’s an issue.
By Joshua M.
Loved the sneakers I ordered. Good quality. And great service during the shipping process. Top!
By Christopher K.
I bought my boyfriend the Montauk Set for Christmas and he LOVES it! It's practically the same quality as RL but less than half the price. If you're looking for an easy gift for a guy they have a ton of great options!!
By Ana
Ive been wearing the langston steel watch as my daily driver since i received it and i love it! Looks great and I've gotten multiple compliments on it
By Daffa