Sahara Las VegasReviews of saharalasvegas.com

Hotel Sahara in Las Vegas is very standard even though it is newly renovated. Their gym facilities is quite bad and the service on check out was non existing! I have tried to get in contact with the hotel for 10 days, since my invoice newer showed up as promised. No reply for 10 days! My suitcase was delayed from KLM. The hotel did not notice me on arrival or delivered it at my room.

The check-in time was set for 4 PM, but I was charged $25 for checking in just 45 minutes early. Additionally, I was expecting a room with a good view as advertised, but instead got a room with an unappealing view. When I complained, I was told that I'd have to pay an extra $25 per night to move to a slightly better room, but even then, the view was disappointing. To add to my frustrations, they didn't clean my room for the entire 3 days I was there.

So bad service, ordered double room with a double bed, get to the place they state no available room as requested but you can change room tomorrow. the next day I go down to reception in the morning and ask if they still had no room, they have refunded part of the payment, but this does not mean that they have things under control. the day after at 00 pm go to reception and ask for the new room and get a map etc. want to go in to take a shower no water, call them they don't pick up the phone my husband goes down to them but nothing helps. will strongly discourage people from booking this hotel. the rooms themselves are old and worn do not match the pictures

I canceled two reservations and they didn't refund my room deposit mone!!!

Had to use same towels for 3 days. Guest svcs never answered phone. Finally found couple maids and got bath towels but no hand towels. Was told to call front desk where no one answers. After over 20 min of waiting for elevator on 27th floor finally gave up and walked down 27 flights. Using only 2 of 6 elevators. Elevators were always full when they opened at our floor. Complained at front desk and told they were removing resort fees but did not. At checkout had quite a discussion about what we had been told and they did credit two days resort fees. Hotel itself was very nice as was the staff except at Checkout.

Good Day, My wife and I stayed at the Sahara when we came to Vegas 10/14/20-10/16/20. And we were beyond disappointed. I am a disabled veteran and my room was supposed to be upgraded but it was far from a upgrade. My sister also stayed here and she had a regular room and it was larger and nicer than the so called upgrade. Our room was small and the refrigerator was in the bathroom. It was actually in the same room as the toilet and shower now I don't know about you but that was totally disgusting. When we reached out while there the support staff did not offer anything for the inconvenience. Sorry it took so long for me to write and let you know how disappointed we were. It was our first time in Vegas and definitely left a bad taste in our mouth. This post will go on all of travel sites with a review. Thank you for your time.

27 minutes ago I recently used snap travel for my… I recently used snap travel for my hotel stay at Sahara Las Vegas an they had the add posted with a picture of the Sahara sign out front displaying No Resort Fees I placed the reservation with snap travel and they sent me a confirmation saying no other fees will be charged , but when I arrived at the Sahara Las Vegas I was told there were extra resort fees of 49.50 per night and a 100.00 deposit per night , I could have stayed at Cesar’s for less I was very disappointed, and to top it off the place was under construction, woke us up with Jack hammering at 7:30 am when we were trying to sleep in after a late night out ! 😡🤑 I feel ripped off and lied too !