Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
406 reviews
SageSureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SageSure is one of the largest managing general underwriters focused on catastrophe-exposed markets in the US. Recognized by Insurance Insider US Honors as the 2023 Property Catastrophe Underwriting Team of the Year, SageSure manages more than $1.8 billion of inforce premium and protects more than 600,000 policyholders in 14 states. Since its founding in 2009, SageSure has a track record of delivering reliable insurance products, exceptional customer experiences, and strong underwriting results, despite market shifts and hurricanes, wildfires, or hail. SageSure provides more than 50 competitively priced home, flood, and commercial insurance products on behalf of its highly rated carrier partners. With more than 700 employees across the US, SageSure’s passionate team is committed to bringing innovative solutions where they’re needed most.
SageSure (sagesure.com) has 406 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
406 approved reviews, newest moderated first
Fast and easy I am a senior and everything was explained so I could understand.
By Clara B.
Response from SageSure· Oct 2, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
The experience has been good so far and my claims adjuster has been very helpful.
By Lloyd R.
Response from SageSure· Oct 1, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
My claim process started off slow but after getting assigned a new adjuster all went smooth.
By customer
Response from SageSure· Sep 29, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
I would like to write a second review to update everyone that my claim is now ONE YEAR AND 5 MONTHS old and my house is still under construction because they won't settle the claim. They did, however, raise my insurance from $5,000 to $8,000 per year even though they haven't paid for the repairs.
By Caroline C.
Response from SageSure· Sep 28, 2026
Hi Caroline, this is not the experience we want our customers to have, especially in a time of need. We would like the opportunity to speak with you in more detail about your situation so that we can help. Please contact our Customer Care team at (844) 328-7702 or email us at [email protected]. We believe we can do better, please give us a chance to show you.
Great Company, Great Adjuster...
By customer
Response from SageSure· Sep 25, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Kind, fair and timely treatment from Aaron. Always communicated in a quick manner.
By James and Elaine B.
Response from SageSure· Sep 19, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Claim filed 8/21/26. Currently 9/17/26- 4 weeks later. After they initially reached out, communication is kind of awful. 6 emails - 2 responses 5 calls - 1 call back 2 texts - no response Asked for written explanation of next steps. Weary of ripped up precarious flooring and half-ripped out kitchen and pests getting in the house and foraging for food
By Elizabeth F.
Response from SageSure· Sep 18, 2026
Thank you for your feedback, Elizabeth. A member of our Customer Satisfaction team will be reaching out to you to discuss further so that we can ensure that you have good experiences moving forward.
Very professional and responsive to any questions concerning my claim.
By customer
Response from SageSure· Sep 16, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
