Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
406 reviews
SageSureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SageSure is one of the largest managing general underwriters focused on catastrophe-exposed markets in the US. Recognized by Insurance Insider US Honors as the 2023 Property Catastrophe Underwriting Team of the Year, SageSure manages more than $1.8 billion of inforce premium and protects more than 600,000 policyholders in 14 states. Since its founding in 2009, SageSure has a track record of delivering reliable insurance products, exceptional customer experiences, and strong underwriting results, despite market shifts and hurricanes, wildfires, or hail. SageSure provides more than 50 competitively priced home, flood, and commercial insurance products on behalf of its highly rated carrier partners. With more than 700 employees across the US, SageSure’s passionate team is committed to bringing innovative solutions where they’re needed most.
SageSure (sagesure.com) has 406 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
406 approved reviews, newest moderated first
Everything was good, professional and friendly. Thank you.
By DA
Response from SageSure· Feb 18, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Desk Adjuster was well informed, courteous and very responsive to questions. Overall great experience.
By customer
Response from SageSure· Feb 14, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Overall it was great experience! Thanks to Mr. Bob
By KAMAL
Response from SageSure· Feb 13, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Subcontractors were horrible.
By Vergil
Response from SageSure· Feb 13, 2026
Hi Vergil, thank you for sharing your experience. We’d like to talk to you in more detail about your situation to see if there is anything we can do to change the outcome. Please contact our Customer Care team at [email protected] with more information about your situation. We believe we can do better, please give us the chance to show you.
If I could give them 0 stars I would! I started rolling with my claim in September 2025 and here we are in mid FEBRUARY 2026. I placed 2 claims and I’m still on the first and Im definitely not confident about going through my second claim. They dont communicate at least my adjuster didnt… I esculated multiple times just to get answers some were answered some just were ignored. The adjuster told us to break down our laundry room to then later tell my contractor ( not us the insurer) that they arent covering my vanity or parts of my floor… so we just say yes to do the claim break down houses to tell u later they arent covering it??? Then our mark up of the funds didnt add up and didnt make sense and i call to get answers i get told by manager that they’ll get more info and call back. Never got a call back and now we are stuck with paying 2 $5,000 deductibles and our house torn apart. We are military and will be contacting our JAG office and Public Affairs so no military or anyone has to go through this. Shame u deploy every 6 months to come back to bs business practices. You pay monthly on time for coverage to get a half ass house.
By Quita D.
Response from SageSure· Feb 13, 2026
Hi Quita, thank you for your feedback. Providing exceptional experiences and service is a top priority at SageSure and we are concerned to hear you experienced something different. We’d like the opportunity to speak with you to see if there is anything we can do to make it right. Please contact our Customer Care team at [email protected] with more information. We believe we can do better, please give us a chance to show you.
The communication with the rep handling my claim was immediate, concise and very responsive. His instructions to me as to what exactly I needed to do and provide was clear and easy to follow. My claim was settled quickly and I was pleased with the results.
By Barry W., business O.
Response from SageSure· Feb 3, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Claims process was efficient. Customer Service was very helpful.
By Mike
Response from SageSure· Jan 31, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
FP Restoration is a great company. The workers are clean, polite, and kept me informed about each step of the repair. They were very respectful of my personal property, and left my home very clean. I would highly recommend this company.
By William G.
Response from SageSure· Jan 30, 2026
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
