Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
93 reviews
Safwa TravelsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Safwa Travels, your trusted partner in the sacred journey of Umrah. Based in New York, we bring over five years of dedicated experience in delivering exceptional travel services to pilgrims. Our commitment to excellence, attention to detail, and personalized approach ensure that every aspect of your spiritual journey is seamless, comfortable, and deeply meaningful.
Safwa Travels (safwatravels.com) has 93 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
93 approved reviews, newest moderated first
Excellent customer service! Ersalan was extremely helpful and I would like to give him a 10 Star for his efforts and customer service!! I would highly recommend Sawatravels for anyone interested in purchasing their Umrah packages!
By Sadaf
It was an amazing experience with Brother Arslan, he made entire travel and hotel packages transition as smoothly as possible in least amount of time. His industry knowledge and ability to utilize available resources ensured that we are not left with many questions. Yes he ensured that all questions are answered. I haven’t seen such an experiences agent before and would recommend others to use his services.
By Sikandar A.
The process was smooth and Mr. Arsalan make sure everything is confirmed for the trip . He is very nice and friendly. He treated me with respect and answered every question I have regards the trip. Looking forward to use their service in future and do recommend family and friends to use their service .
By Mohammed B.
Since I landed at Jedda Airport, the transportation to Mecca, Madina, the hotels and Ziyat, etc. has been excellent. I would highly recommend this company to future travelers and would like to refer people to Umar. He is a great guy. He is patient and answered all questions and concerns.
By umar B.
AssalamuAlykum! I usually don’t write reviews but this company went above and beyond to accommodate my specialized dates and package for umrah. Brother Omer is above and beyond and very nice he helped us alot choosing right hotels and rooms for our stay. He is taking care of everything we requested for. They are always attentive and answer our calls.I am so happy with customer service overall. You will never regret choosing safwa travels inshallah.
By Mahrukh S.
Thank you so much Umer Bhai for all your help and support. You did an amazing work. You being very kind and honest for all your work. Thank you again.
By Erum W.
Thanks for all your info Safwatravels
By Consumer
I found Safwa Travel on Facebook I contacted it. I have exceptional experience with the client service provided by Umar Bhai. He ensured that every detail of my Umrah package was taken care of. His prompt responses, personalized assistance, and attention to my preferences made the entire process smooth and stress-free. The deal he offered for the Umrah package was not only competitive but also included additional benefits that exceeded my expectations. Umar bhai's dedication to delivering top-notch service and value truly sets him apart. I highly recommend his services to anyone looking for a memorable Umrah journey.
By Saqib K.
