SafewayReviews of safeway.com

Absolute disgusting filth is what Safeway delivers. Nasty horrible company on a par with happy shopper. No wonder they went down the pan a few years ago, just wish they had stayed there. I have noticed that mcolls is buying loads of their stuff. That would be right as mcolls are known for selling garbage. Hopefully they will go bust very soon.

I am a customer for this store since 9 years, do shopping twice a week with no less than 150 in each time and when I go to the store , I go from work and as I am diabetic, I get use to eat something while I am shopping and keep its cover to pay for it and all the workers know me till today when I was there and I opened the pack of the blackberry that I bought to eat from , got shook by an idiot new worker , I guss yeiling on me to close the pack and not to do that again . I was to spit in his face but I considered the people around so I returned all the groceries, payed for that blackberry and sweared not to enter the Safeway again unless the quality of the people that it hires became at that down level.

If you have another shopping option choose it! And if you've got ANY other way for getting groceries, do NOT have then deliver. Ordered $70 worth of groceries. They were then charging $9.95 to deliver. They cancelled the entire order except for box of Oreos and bag of chips and one other item and wanted to deliver and charge that delivery fee. This was the second time that I checked what they had in the store and most of our order was actually sitting in there. They just don't care and choose to cancel the order rather than deliver it. The interesting thing was we also had a Giant delivery - everything arrived with awesome attitude and a smile Amazon/WholeFoods - Delivered and left early with everything there ShopRite - Pickup....and guess what? They had the complete order as well. Again, other options - choose them. Why pay extra and not even get your order?

There is no physical distancing at the Callingwood store. There are arrows and markers but some shoppers don’t seem to understand what they mean. Most cashiers tell shoppers that start placing their items on the belt to wait until the previous customer is finished with their transaction. I asked the 40 something woman behind me to back up but her and her challenged friend seemed to think that was a joke. They were both 60 pounds overweight and obviously don’t care about their health. The cashier didn’t seem to care one of them was only standing about 2 feet away from me. Most Safeway's are pretty good about reminding customers of the rules, not Callingwood.

I rarely write 1 star reviews but Safeway has THE worst online ordering (IT) that I have EVER encountered. As you know that is a high hurdle to "win"! Orders disappear, passwords disappear, things they carry aren't listed, unlike competitors you can only edit order on the same day ordered. Excessive limitations on specifying substitutions. Charges they don't announce in their adds for Delivery (it is NOT "Free"). Wouldn't accept a Chase Bank card I always use –– though it eventually accepted a differents Chase CC card of mine (Yes, I checked my entry multiple times and tried multiple times). AND, worst, I made the mistake of trying it and went through it all, confirmed etc. –– but their IT system entirely lost the order delivery (even though the cart still existed). NEVER AGAIN. I will stick to other stores' delivery or the main competitor for food delivery from markets. BAD experience.

I went to go get a cake for my friends birthday but she has a peanut allergy. I tried asking the employees if the cake I was getting contain nuts in it they told me to ask bakery or customer service. I went to both and no one was there and I waited at customer service for 5 minutes although employees did see me standing there. This one lady asked me if I had a question and I asked her, and she also told me to go ask another lady. I went to the other day and she said it should be written on the box which I already checked and she told me “I don’t know”. I’m sorry but your staff needs to learn how to deal with customers and if they don’t know the answer they should get the manager or someone that could help. This is such a bad experience for me and I hope everyone reads this. After this I stood in a lineup and this one customer took 5 minutes to find her card and the employee instead of making the lineup faster or telling the customer hey could you just wait so I could help this customer just waited. Although, I only had that cake to pay for and was already disappointed the employee did nothing to make it better.

I have been with safeway for 2years with rates slowly raising. I had a wreck and filed ONLY a report with the company. Decided to pay for damages out of my pocket and both parties in the accident agreed to no file a claim, and let Safeway know this information. The next week I get paperwork stating that my insurance rates had gone up ( literally within a week and a renewal). I had called my local office 2 times before someone was able to get my insurance rates adjuated to "normal". Isnt this illegal to raise insurance rates because of an ACCIDENT, especially when a claim was not made. I would not go with this company if you are moving to a new company no matter how "cheap" thwir rates are. Its bait to trap you into a bad company.

The employee's in the deli at Lander safeway make you feel like you the customer are an inconvenience when they have to stop a personal conversation and assist customers this its not the first time this had happened as a paying customer being treated like an annoiance is not my desire when I go shopping