SafelyReviews of safely.com

Gather Vacations has been proudly partnered with Safely for several years, and our entire team greatly appreciates their dedication to exceptional service, openness to customer feedback, and commitment to continuous improvement. The claims process with Safely is seamless and efficient, which contributes to a positive guest experience and high owner satisfaction. Our agents who facilitate claims often highlight the user-friendly portal, making the process intuitive and straightforward. Safely excels in communication throughout the approval process, with their team consistently providing timely and professional support when needed. Safely is a fantastic partner, and we truly enjoy working with them. We highly recommend their service!

Safely has truly been a game-changer in the short-term rental industry! We deeply appreciate the protection it provides for our owners, ensuring their properties are covered against guest damage. Their customer support is absolutely top-notch!

Safely is an absolutely necessity for anybody that owns a vacation rental home. As a short term vacation home owner since 2014, with a portfolio of 8 properties, Safely's damage insurance is far more valuable to vacation home owners than anything that is out there. Even though we are covered through Airbnb and Vrbo damage policies, they are difficult to deal with when filing a damage claim. Safely on the other hand, is very owner friendly. Highly recommended!

Safely is not built for serious furnished rental businesses. If you can afford to wait more than 3-5 days for screening results then this company's offerings are suitable. We were told some screeners can take weeks to come back. This is AFTER you've already charged your guest money. If they cancel you're on the hook for the processing fees from the card provider. I will most likely update this review to be less crucial after Safely gives us explanation on why we are not receiving the output in service they advertise.

I filled out the contact form for Safely through Lodgify since they partner, and Safely was listed in Lodgify's marketplace. After filling out the form twice and not hearing back, I called. I was told someone would call me back. A week later, I hadn't heard back, so I called again. I was again told a salesperson wasn't available, and they'd call me back. This has been the only hold-up with completing my rental website. Since I've waited two weeks, I'm moving on. Either this company doesn't exist, or they aren't taking new customers.