AJ was great!
AJ was great at explaining all the services that I received. He is very personable and helpful.
By Tamra P.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
667 reviews
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Safe Home Direct (safehomedirect.com) has 667 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 492 reviews with 5 stars · Clear filters
AJ was great at explaining all the services that I received. He is very personable and helpful.
By Tamra P.
AJ was very informative and a joy to meet. Even when I was unsure, he was extremely patient and answered all of my questions. Thanks AJ
By Tamara E.
We had a lot of questions going on and were running like chickens with our heads cut off, and AJ answered every single one of our questions with patience. He never rushed us and made sure we felt comfortable before moving forward. I would recommend him to anyone seeking professional quality help
By Rogelio V.
AJ was hands down the best part of our entire experience. He didn’t just try to “sell” us a system—he actually walked through our home, pointed out vulnerable areas we hadn’t even thought about, and explained everything in a way that made sense. Installation was clean and fast, and he made sure we knew exactly how to use everything before he left. You can tell he genuinely cares.
By Rafael M.
I appreciated how upfront AJ was about everything—pricing, equipment, expectations. No surprises, no hidden anything. Just honest service. Thanks again AJ!
By Logan T.
AJ didn’t just install a system—he made sure our family actually understood how to use it effectively. He even walked us through different real-life scenarios. That level of detail gave us a lot of confidence.
By Nick G.
What I appreciated most was AJ’s transparency. He broke down pricing, features, and expectations upfront. No surprises. That kind of honesty is rare in this industry.
By Franklin N.
The gentleman AJ explained and installed everything in one day! His honesty and transparency was greatly appreciated! I look forward to using my new cameras and system! Very happy!
By Antonio B.