Safebound Moving & StorageReviews of safeboundmoving.com

Polite people, didn’t waste any time, very efficient

Your guys are the best!!!!

This could not have been a worse experience. The company is so responsive until you pay them a deposit. Thereafter they go dark. At the time of the move, when you have no other choice to shop around, the drivers show up and increase the price as well as state that even tho the customer service representative on the phone said your belongings will be moved interstate within 14 days, the contract and reality is that it is at least 30 BUSINESS days. At this point , you are stuck because you need to move so you go ahead with it. At the time of delivery; I lost thousands of dollars of furniture and items. Desk and furniture were broken. Glass was broken. Rugs were mold filled as they left my things in their storage facility in Cleveland Ohio and water go into things. Exercise equipment broke. 7 boxes of personal memories I cannot get back, were never delivered and lost! I made a claim months ago and to date, they have ignored every attempt to make things right. There are much better ones out there.

If I could give less than one star I would. Unfortunately, my experience with this moving company added significantly more stress to the already stressful act of moving. Within 15 minutes of arriving at my home to begin packing, I was being asked for additional money. I was also promised a Saturday delivery and planned accordingly, only to have the delivery changed to Tuesday with seemingly little concern for the commitment that had been made. I was told it was the beginning of a delivery window which was NEVER discussed with me or I would have planned accordingly. The quality of the packing was the most disappointing. Many of my belongings arrived broken, shattered, torn, crushed, or otherwise damaged. The boxes were packed far too heavily and without adequate protection. One box was so overloaded that a metal bread pan near the bottom was actually crushed. The boxes had a layer of dirt on them so I have no idea where they actually stored my items but I'm sure it wasn't the warehouse they showed my on the video call. Every item that was wrapped in a blanket had a layer of dirt and had to be cleaned thoroughly and a 6ft ladder never made it to my new home. Very few boxes were even labeled so we had to open every one to figure out which room they belonged in. I have filed a claim, but unfortunately, money cannot replace several of the damaged items as they were antiques and sentimental pieces passed down from my grandmothers. And the claim came in for $26.40. What a joke. I expected a professional moving company to take reasonable care when packing and handling my belongings, particularly items that were clearly fragile. They packed a basket with hand weights on top of an antique glass globe lamp shade. The only time my call has been answered is after I blocked my phone number. The overall experience—from the unexpected request for additional money, to the change in the promised delivery date, to the extent of the damage—was extremely disappointing. I would not recommend using this company they are terrible.

HORRIBLE. They are broker just like everyone else was told they weren't was told they would be the one picking up our stuff and dropping it off. I have photos to show that it's a company out of California not out of Florida and they treated our stuff like crap and I've never been so disappointed. Do not use this company.

The crew was professional and effective. Couldn’t ask for better.

These guys - Vincent, Jonathan and Myna were awesome. They took such care with our belongings and explained every step of the move. Highly highly recommended

Hibert Sergio and rolando. Attitude was outstanding.