Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
45 reviews
BHN Rewards (formerly Rybbon)Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BHN Rewards (formerly Rybbon) is the all-in-one solution for sending, tracking, and managing digital rewards programs. Incorporate automated rewards from popular brands — including Amazon, Visa, and Mastercard — to boost engagement, increase response rates, generate brand recognition and loyalty, and motivate employees. Used by more than 3,000 customers, BHN Rewards has sent more than 3 million rewards to 184 countries.Companies use BHN Rewards for marketing, market research, employee rewards, and more.
BHN Rewards (formerly Rybbon) (rybbon.net) has 45 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 28 reviews with 1 star · Clear filters
Come to use my reward and tells me system blocked. Message the company and never get any response or help. Can usually see it again in 24 hours but no help when your at a till. Always happens with Morrisons e-gift cards. Absolutely useless. Happened a number of times now. Going to print them as soon as I receive them from now.
By Paul B.
I received two gifts recently and I chose a MasterCard debit card for both of them Neither of the cards actually work - won't add to ApplePay (even though it says it should) and doesn't work for purchases (I tried significantly lower amounts than the value of the cards at 4 different providers, all of which meet the requirements based on provided documentation). Customer service is practically nonexistent - robot agents that hung up on me twice.
By Eszter M.
Response from BHN Rewards (formerly Rybbon)· Feb 21, 2025
Hello Eszter, Thank you for bringing this to our attention, and we're truly sorry for the inconvenience you've experienced. We understand your frustration with the MasterCard debit cards not working as expected, including the difficulties adding them to ApplePay and using them for purchases. I've sent you a request for more information and will keep a close eye on your response! Warm regards, Maurice V. BHN Rewards
10 f'in mins doing the freaking survey to actually get nothing.
By Jlm
Response from BHN Rewards (formerly Rybbon)· Dec 9, 2024
Hello Jlm, Thank you for sharing your feedback. We're sorry to hear about your frustration with the survey process and any inconvenience it caused. To assist you further, we’ve sent you an email from [email protected] to gather more details about your experience. Please check your inbox or spam folder so we can resolve this for you promptly. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Kind regards, Maurice V. BHN Rewards
Virtual reward cards are loaded with restrictions. I will be avoiding them in the future.
By R A.
I purchased a gift card March 2024. It never arrived to the recipient. They "shipped another one" but my neighbor told me that "no gift card ever came". I was told by BHN that it had been delivered in April. However, once I called again, they told me "now it's been too long". I will submit a claim through my bank. I do not recommend. It's obvious if it was never used, and should be addressed accordingly.
By Missy R.
My card has been being refused at several platforms including Amazon. This offer/service is very disappointing
By pascal B.
I ordered four e-Gift cards for my wonderful volunteers from Corporate Card Online store. They accepted my payment with an instant email reply. A minute later, I received another email informing me that they have declined my order. I am fine with this if they do not want my business but it has been 9 days since and I have not received the re-fund. I submitted an online complaint and followed up with two emails. No one has got back to me. Worst experience ever!
By Tele T.
We have used this service for the past three years without a glitch and loved how easy it was to use and cost effective. However we have had a problem with a $150.00 gift card that can't be redeemed through the vendor. Our request for support has been pending for over 45 days! Very poor support when things go wrong!
By Viking Cruise C.
Response from BHN Rewards (formerly Rybbon)· Aug 4, 2023
Hi there, We are sorry to hear about your negative experience. We strive to provide timely responses to all inquiries. Our support team can provide you with next steps to get this matter resolved. Please reach out to [email protected]. Thank you.
