I bought it because it had 1year…
I bought it because it had 1year warranty and the delivery was quick easy assembly and my wife loves it.
By Henry L.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
59 reviews
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R.W. FLAME was founded in 2017. The "R" stands for Robert, our founder's first name, and the name of our company, "Rowan LLC". "W" represents the last name of our founder, Wang. "Flame" signifies our heating appliances that bring warmth to cold buildings and to our hearts. Our founder, Mr. W, is a professional fireplace engineer. Our fireplaces are popular across Europe and America, becoming a beloved and preferred choice for many. We aim to bring warmth to cold buildings and happiness to people's everyday lives and Becoming an affordable and trustworthy brand.
R.W.FLAME (rwflame.com) has 59 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 40 reviews with 5 stars · Clear filters
I bought it because it had 1year warranty and the delivery was quick easy assembly and my wife loves it.
By Henry L.
On time and great produçt!
By Jennifer O.
Shipped really fast! In great condition! Haven’t installed it yet. Very reasonably priced! I would definitely buy from this seller again!! Thank you so much! Keep up the great work!!😃
By Darlene G.
Product was easy to order and was delivered in time
By Brian D.
Fast delivery. Great sale price. That's what I waited for before buying. I bought this to use in my RV. Won't be able to try it out until I go camping this summer. It looks fantastic. It will allow me to cook outside and not heat up the RV. I can't hardly wait to use it. It's beautiful.
By Ken
Received my insert for my electric fireplace! Love the look of the flame and the heat it produces! Lovely piece of furniture with extra “pazaz” with the beautiful flame!
By Emily
Easy to install, looks great and heats our bedroom great! Shipped fast at a great price. We love it!
By Ed
Ordered the fireplace right before Christmas, it was available on Amazon but I wanted to order directly from RW Flame. It came the day after Christmas, super quickly. Packed very well, the fireplace is amazing. Exactly as described.
By Kayla