Had a replacement panel for a…
Had a replacement panel for a refrigerator that arrived in a padded bag in the corner was broken off of it absolutely no customer service just kept promising they would contact the manufacturer.
By KEITH
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
673 reviews
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RV Parts Country is listed under Auto Parts & Wheels.
RV Parts Country (rvpartscountry.com) has 673 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
673 approved reviews, newest moderated first
Had a replacement panel for a refrigerator that arrived in a padded bag in the corner was broken off of it absolutely no customer service just kept promising they would contact the manufacturer.
By KEITH
Well I was glad I received my domestic 15,000 ac. It's just hard dealing with not being able to call or chat
By Frank M.
I received the parts on time and in good condition. The price was competitive
By Paul N.
Quick response with information and order processing and delivery. Good prices.
By Richard H.
Order arrived in a timely manner. The box was not in original condition, it had water damage and had been re-taped closed. The contents were in good condition. Don’t know if it was a shipping company or if it was sent that way.
By Dan M.
So far so good! It arrived quickly and the UPS guy actually loaded it in my SUV for me. I can't wait to get it installed!
By E B.
I ordered the unit according to model number. I was sent the wrong unit and distribution panel it’s been over a week I’ve been trying to get an RMA issued for it so I can get the proper air conditioner but your customer service is dismal! I run an RV repair business and this is detrimental to my reputation
By Charles V.
This was fast and easy to get the RV air conditioner ordered and delivered to our door and then repair person installed and we saved several hundred dollars! Will continue to shop with RVParts Country!
By Donna T.