Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
395 reviews
rvcarefree.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We, here at Salty Expeditions LLC, pride ourselves on our extensive knowledge of the Carefree products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. Salty Expeditions LLC is an independent Carefree of Colorado parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a fully functional awning!
rvcarefree.com (rvcarefree.com) has 395 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
395 approved reviews, newest moderated first
Parts that I’ve received so far are perfectly what I needed.
By Justin W.
Response from rvcarefree.com· May 1, 2023
Justin, That's great to hear! We're glad the parts are exactly what you needed. Thank you for the review and we look forward to assisting you in the future. Kind Regards, RVCarefree.com Team
The part came in damaged but I was able to switch out the part from the old piece. It would be nice to have ordered it without the motor. That part wasn't bad on my damaged unit. It also would have been nice to have a few instructions.
By Ron R.
Response from rvcarefree.com· Apr 22, 2023
Ron, Thank you for your review. We sincerely appreciate your feedback and have sent you the installation and service manuals for the Travel'r Awning Arms and parts via email. Have a nice weekend! ~RVCarefree.com Team
Excellent service & quick shipping
By Susan E.
Response from rvcarefree.com· Apr 22, 2023
Thank you for your gracious review, Susan! We greatly appreciate your support at this time and will continue doing our best to keep customers like you happy! Kind Regards, RVCarefree.com Team
There are no instructions. Had to find some kind of excuse of instructions on your worthless site. The instructions that is did find for this product, which I might add looks at face value seems to be good does not work with the wiring that is on my RV.
By Benjamin M.
Response from rvcarefree.com· Apr 17, 2023
Ben, We are very sorry to hear you did not receive instructions on your delivered part. If you would still like assistance with this, please contact us as [email protected] and we would love to provide you with the correct documentation. Thank you. ~RVCarefree.com Team
To start with I had a Heartland Camper That Needed A Awning ,But there Were No Id Tags On The awning. I Was Put In Contact With Taylor Hennessy , She Helped Me Identify The awning And Also Found A Manual To Better Guide Me. Many Emails Between Us, Problem Solved. You Are Lucky to To Have Her Working For You. She was Always Pleasant And most helpful. Thank You again Pete Jewell
By Pete J.
Response from rvcarefree.com· Apr 12, 2023
Pete, Thank you so much for your kind words, as we greatly appreciate the feedback. Our team strives to keep customers happy here and Taylor has been a great asset to have on board in doing so. We are truly grateful for your business! Have a blessed day! ~RVCarefree.com Team
Very quick and informative response
By Todd K.
We haven’t gotten the order and are waiting to know when it will arrive. It says still awaiting shipment for a week plus
By Jeffrey C.
Response from rvcarefree.com· Apr 10, 2023
Jeffrey, According to our records, your order 9033 is a special order product and has a lead time of 3-5 weeks. You should have seen this in the availability description upon checking out. If you haven't already, please email [email protected] for an estimated ship date on your order. Thank you, ~RVCarefree.com Team
The address you have for me on file is different than the address you sent the part to. Who ever sent the part miss labeled the wrong address on the box, luckily, my phone number was also on the box and the person that received my part called me and I had to go pick it up.
By Gary B.
