Taylor found exactly what I needed & made it easy
Taylor made it so easy and found exactly what I was needing to complete my job. she found the parts and had them shipped fast I thank her Kindly for being fast precise and honest
By Don M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
395 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We, here at Salty Expeditions LLC, pride ourselves on our extensive knowledge of the Carefree products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. Salty Expeditions LLC is an independent Carefree of Colorado parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a fully functional awning!
rvcarefree.com (rvcarefree.com) has 395 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
395 approved reviews, newest moderated first
Taylor made it so easy and found exactly what I was needing to complete my job. she found the parts and had them shipped fast I thank her Kindly for being fast precise and honest
By Don M.
It took a while for the order to come in, but once he came in, it fit perfectly
By Lawrence V.
Bummer it took 5 days to ship and 8 days to receive (hopefully tomorrow).
By Jason K.
Prompt response to emails. I would prefer being able to talk to a representative instead of having to wait for email response.
By customer
The party that I ordered was wrong, not their fault but I want to say not mine either, it looked right in the picture and it was the only one I could find. My disappointment lies with the restocking fee, I really don't think it is a big deal to put it back on the shelf. Plus I had to pay the shipping.
By Joe K.
I had very prompt email responses. Taylor went above and beyond. I had a part that was missing a serial# because the sun had faded the sticker. Taylor sent me details on what he needed me to provide and was able to identify the part I needed. To top it off I received the website link to order it! I ordered the part and had it delivered in a few days. Great customer service!
By Brandon
The site is a little stilted when trying to find models. The information is not completely clear, but not horrible either. Customer service was helpful.
By Deborah T.
Easy shopping for the replacement arm. Quick shipping.
By Thomas B.