Bait-and-switch scam
Do not order from this company! They offered a very good price for a part so I ordered it. After a few days, the order status was still in "processing," there was no change. I contacted them by email and they told me the part is not available and they don't know when it will be back in stock. They gave me the option of waiting for an unknown period if time, or canceling the order. I looked at their site again, and they still had the part listed, but now at a much higher cost. This is very clearly a bait-and-switch scam. I sent them screenshots (which I still have) of my order and the same exact part for a MUCH higher cost. Their response was to cancel my order. STAY AWAY FROM THIS COMPANY!! UPDATE: In response to their response. I agree they didn't tell me to pay more, but if I wanted the item, when I wanted it, I would have to pay more than what I paid when it was advertised on their site and I bought it. The item was listed in stock at the price I bought it for. They should honor that price. I care not about their suppliers. They post a price, it was purchased, honor the price paid. Leaving the order in pending with no notice and raising the price to complete the order (I had to go and investigate the issue) is, in my opinion, unprofessional and unethical at the very least, perhaps illegal at the very worst. I repeat STAY AWAY FROM THIS COMPANY!!
By Philip L.
Response from RV & Auto Parts· Apr 8, 2026
Hi Philip, We understand why the change in availability and displayed price was frustrating. However, we want to clarify that we did not ask you to repurchase the item at the higher price or attempt to switch you to a more expensive product. When our supplier advised that the item was unavailable with no confirmed restock date, we offered the available options: wait for updated availability or cancel the order. The order was then canceled. Product availability and supplier pricing can change, and our website may subsequently update to reflect that information. We regret that we could not fulfill your order at the original price, but there was no attempt to charge you more or substitute a higher-priced item.