Excellent program
Excellent program! Backed by science, easy to understand, realistic suggestions anyone can follow to become healthier. I highly recommend it!
By Jeff P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,249 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ruut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,249 approved reviews, newest moderated first
Excellent program! Backed by science, easy to understand, realistic suggestions anyone can follow to become healthier. I highly recommend it!
By Jeff P.
Interresante guidelines
By René
Very deceptive and misleading subscription information. I felt like scam. Very poor customer service, rejected my request for a refund for additional payments I had no idea I had signed up for. Very unscrupulous practice It appears I am not alone in my assessment of this company.
By MR GLEN N.
Response from Ruut· Apr 7, 2026
Dear Glen, We're sorry for your experience with Ruut. We'd like to refund all of your payments. However, you didn't provide an email when you submitted your review - we can't find your orders. Could you please contact us directly at [email protected] so that we can issue you a refund? We'd be happy to help. Warm regards, The Ruut Team
good I thied it
By Antomicla
Early days.
By Ana
Like many other recent reviews here I thought I’d purchased a one-off £19.99 thing in January - turns out it was double that (still not clear why the two £19.99 charges) and then a £49.99 monthly subscription. This would be a 1 star review to advise folk to avoid it - but customer services have been quick and I have been refunded the 3 x £49.99 charges I absolutely did not agree to. UK legislation changes are hopefully coming to stop this kind of “sharp practice “ but in the meantime beware!
By Neil
Response from Ruut· Apr 6, 2026
Dear Neil, We're sorry for your experience with Ruut. We'd like to refund all of your payments. However, you didn't provide an email when you submitted your review - we can't find your orders. Could you please contact us directly at [email protected] so that we can issue you a refund? We'd be happy to help. Warm regards, The Ruut Team
It did not help me at all! I tried it, stopped using it and honestly forgot about it. I don’t remember the $40 being for 3 month trial and auto renewing. But got charged $89.95 this morning and they say they won’t refund it. So I’ll leave 1 star anywhere I can and file complaint with my bank.
By Tony T.
Response from Ruut· Apr 6, 2026
Dear Tony, We're sorry for your experience with Ruut. We'd like to refund all of your payments. However, you didn't provide an email when you submitted your review - we can't find your orders. Could you please contact us directly at [email protected] so that we can issue you a refund? We'd be happy to help. Warm regards, The Ruut Team
Not so satisfied. For 20euros, only text ..
By Roko
Response from Ruut· Apr 6, 2026
Hello Roko, Thank you for sharing your thoughts about Ruut. We truly appreciate your feedback and understand your concerns. We hear you on the need for more variety, and our team is constantly working on new courses, features and ideas to keep our content fresh and engaging. Your input helps us improve and deliver a better experience for you. If you have any further questions or suggestions on how we can improve, feel free to reach out to us at [email protected] - we'd love to hear from you! Warm regards, The Ruut Team