Deeper knowledge about HRV
Deeper knowledge about HRV Great start.
By Ken M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,249 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ruut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,249 approved reviews, newest moderated first
Deeper knowledge about HRV Great start.
By Ken M.
Seems useful and very in depth- looking forward to the results!
By Kerri
I liked first session
By Phanie
Loved my first lesson. Easy to digest definitions and really informative short video clips.
By Julee
Good introduction. Will continue to follow and see where it leads
By customer
Response from Ruut· Apr 14, 2026
Dear Valued Customer, Thank you for taking the time to leave a review and share your initial thoughts about Ruut! We completely understand that it can take a little time to settle in, explore the platform, and see how everything works. Our goal is to make sure you feel supported and confident as you navigate the courses at your own pace. If you have any questions, need a quick walkthrough, or run into any confusion along the way, please don't hesitate to reach out to us directly at [email protected]. We're always here and happy to help you get the most out of your experience! Warm regards, The Ruut Team
I wouldn't even give 1 star! Terrible customer service, with complicated site to use with no clarity. On trying to get a refund, this is an impossible task. Despite confirming cancellations, debits keep occurring. Your customer service response is basically an automated bot it appears as this is completely impersonal and keeps repeating the same sentence.
By Rupa
Response from Ruut· Apr 14, 2026
Dear Rupa, We're sorry for your experience with Ruut. We'd like to refund your last payment. However, you didn't provide an email when you submitted your review - we can't find your orders. Could you please contact us directly at [email protected] so that we can issue you a refund? We'd be happy to help. Warm regards, The Ruut Team
I am not a distance runner and never have been, at least not competitively. I am training to compete in Masters level track and field, mainly hurdles. I am 55 and fighting menopausal everything, hamstring tendinopathy being a real issue! My body is fighting me and I need to build my endurance back up to run the 300m hurdles and actually compete! I just started this program today. Followed it to a T and feel that this is going to be helpful! The program encourages being mindful of your body and to modify as needed. The warm up and cool down/stretching are just enough! At my age, this is crucial! The price is right and if all goes well, I will likely extend my subscription. As of now, I feel very optimistic!
By Heidi
So far, the recommendations made are all of those that I would have expected. The company is obviously doing their homework and gathering info from leaders in the industry.
By Vince M.