Pro approach
Pro, easy to follow
By Taldo
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,249 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ruut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,249 approved reviews, newest moderated first
Pro, easy to follow
By Taldo
Aprendwr a respirar bien es mas importante de lo que pensamos
By Eva
Amazing customer service, really reactive and honest. All good.
By Marisella P.
Customer service provided by Kevin from Ruut was fantastic. He was prompt and helpful with resolving any issues faced.
By priscilla
Information is good but needs to have a tracker or something. I signed up for 1 month £19.99 but the next month they took £50 with no warning. Not happy feels like a rip off
By Kern H.
Response from Ruut· May 10, 2026
Hello Kern, Thank you for sharing your thoughts about Ruut. We truly appreciate your feedback regarding the content, but we are very concerned to hear about your experience with the billing. We aim for total transparency with our pricing, and we want to investigate why you were charged immediately. Please reach out to us at [email protected] so we can look into your account and resolve this billing issue for you right away. We want to ensure this is handled correctly. Warm regards, The Ruut Team
Really happy with the prompt response that I had when I emailed them with a request to cancel my subscription. I received an email response within minutes confirming they had taken the requested action. A positive experience.
By Samantha
Swift reply. Full transparency about procedures. Immediate offer for a settlement. This could be better still if all information would be clearly presented in the same manner immediately after the registration process.
By bArt
Response from Ruut· May 10, 2026
Dear Valued Customer, Thank you for your feedback! We are glad to hear that you appreciated our swift reply, the transparency regarding our procedures, and our commitment to reaching a quick settlement. We are constantly working on improving our platform and user journey, and your input is incredibly valuable in helping us get there. If you have any further suggestions or questions, please feel free to reach out to us at [email protected]. We’d love to hear more from you! Warm regards, The Ruut Team
Good programs and supreme service My own motivation is my biggest challenge
By Gorm V.