The Ruut support team really listened…
The Ruut support team really listened to me and dealt with my issue quickly, efficiently and with great consideration and respect. Customer care was second to none and I fully recommend them.
By Penny P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,249 reviews
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Ruut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,249 approved reviews, newest moderated first
The Ruut support team really listened to me and dealt with my issue quickly, efficiently and with great consideration and respect. Customer care was second to none and I fully recommend them.
By Penny P.
Fast reply, kind, not to long answer and solving issue immediately
By Petra
Customer service was great, very responsive and resolved issue quickly.
By Ivan
I appreciate the responsiveness and resolution to the challenge I was having with the app.
By Bess
Thank you Mia.
By Pri
Prompt response to each of my queries. However, this second round was required because my account was not unsubscribed as requested last March, resulting in several erroneous charges.
By James B.
They got back right away if very good Information I found what I needed
By MIke D.
Couldn’t fault the fast response to initial inquiry and immediate resolution. Follow-up was a kind touch as well.
By Mary