Took £49.99 from my credit card without…
Took £49.99 from my credit card without permission.
By Mark L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,249 reviews
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Ruut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,249 approved reviews, newest moderated first
Took £49.99 from my credit card without permission.
By Mark L.
First babysteps of recovery
By Peter
It didn’t work for me , having to do Into a email or log in this was isn’t very intuitive and doesn’t work with my fitness apps
By Ch
the videos are helpful
By Peter B.
Good learning. I would like some more breathing exercises and meditation and items to practice
By Matthew S.
I happily purchased a one month course. I have though now had another £49.99 taken out of my account, which I have not agreed to. I cannot see any information on subscriptions on the website. Sent an email asking for refund, received a reply to say my subscription has now been cancelled, but as they have to follow their refund policy , the reason I provided - only signing up for a month- is not listed as a qualifying reason!! so no refund…. Really I have now updated this review as…. To their credit, although I had to supply evidence that I had been following the course, I have received a refund and response from communicating with the company as efficient.
By Jackie W.
No pain . Nice relaxed run Good heart rate 140 bpm Good breathing
By Erik V.
Content only had a minor amount of value. Eat well, sleep well, exercise and breathe well were the messages. After the first week, just kept repeating the same content. I tried to cancel the day my 1 month trial ended and they charged me another 3 months, refused a refund. Offered me some free stuff, I said no and left it at that.
By David