Just starting out
Just starting out
By MC R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,249 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ruut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,249 approved reviews, newest moderated first
Just starting out
By MC R.
I will warn you all - First I booked the program for 14.99$ and payed with paypal That went without problems Ohne Hour later they Tool from My paypal konto without any verification from me 69:99$ !! I asked them for giving me the Money back without succsess So be carefull - Till Now I do Not understand how it was possible to gez the Money from paypal 😝
By Wolfgang Schmidt A.
Response from Ruut· Apr 3, 2026
Dear Wolfgang, We're sorry for your experience with Ruut. We'd like to refund all of your payments. However, you didn't provide an email when you submitted your review - we can't find your orders. Could you please contact us directly at [email protected] so that we can issue you a refund? We'd be happy to help. Warm regards, The Ruut Team
Very user friendly
By Robert B.
I wasn’t even aware I had an active subscription, I was charged £50 without any prior warning. I asked for a refund within 24 hours, as soon as I realised money had left my bank, but was flatly told it wasn’t possible. I had used the programme for a couple of days initially as was curious, but found nothing personal or innovative about it. The format was annoying and is basically a load of YouTube videos, and required login to a website - for which I don’t even think I ever received an email with these details. I found 30 minutes of article reading and using the info tracked on my watch far more useful. Please be aware most of the 5-star reviews here are from people invited by the company, who have only used it for a day or so. It’s almost impossible to see what you are being signed up to, due to the upselling OTT marketing (you may not even realise you have subscribed at all!). In summary, don’t waste your money to begin with, and be extremely vigilant to ensure it has actually ended if you have subscribed. I would never have chosen to pay again, clearly hadn’t even accessed the material for weeks, and if I’d had a form of contact prior to taking money (as I would expect from any credible company), would have cancelled a renewal immediately. Referred to the UK Ombudsman.
By A. N.
Response from Ruut· Apr 3, 2026
Dear Valued Customer, We're sorry for your experience with Ruut. We'd like to refund all of your payments. However, you didn't provide an email when you submitted your review - we can't find your orders. Could you please contact us directly at [email protected] so that we can issue you a refund? We'd be happy to help. Warm regards, The Ruut Team
Les vidéos sont en anglais
By Nunzia
Response from Ruut· Apr 2, 2026
Dear Nunzia, Thank you for taking the time to leave a review and share your initial thoughts about Ruut! If you have any questions, need a quick walkthrough, or run into any confusion along the way, please don't hesitate to reach out to us directly at [email protected]. We're always here and happy to help you get the most out of your experience! Warm regards, The Ruut Team
Interesting
By Adam S.
First day, but so far so good.
By Gaye
I learned more about how breathing and heart rate are connected and work together
By Michael W.