RusticaReviews of rusticahardware.com

The barn door track we purchased came on time with all of its parts. Instructions were easy to follow and the structure is very sturdy. Highly recommend this company.

I ordered double bypass barndoor hardware for a complicated project. The woman who helped me with the order was great. Deliver was quick too.

Long order time, faulty product shipped and poor response from customer service.

These guys made a couple doors for our house, one to cover a mudroom and another to cover our bathroom (mirror door, the wife loves it) and they are gorgeous. They also work really well, I had heard these types of sliding systems were kind of loud but Rustica has wheel that has a nylon coating in the center so it's really quiet. Easy to install, instructions were easy to follow.

Great product with tons of design options at a good quality and a quick lead time to boot! However, the order desk/customer service could be better streamlined to make the ordering process easier for their displaying dealer customers at least.

The product is absolutely beautiful and worth the money. Any questions I had were answered quickly and courteously. My doors are the "talk of the neighborhood". Thank you Rustica.

We ordered a barn door and called the next day to ask them to put the production on hold for a day or two while we verified our specs. I was told very rudely that they would not do that and I had to cancel the door and reorder. They told me there would be a 10% cancellation fee but then emailed me back after the cancellation to tell me the fee was 20%. That is a large fee to pay when you are reordering the exact same door the very next day.

Had a great experience with Rustica. I had a tight timeline and they got it done! I'd use them again...any time.