Rush Truck CentersReviews of rushtruckcenters.com

This Trucking center is the worse I ever been to they are so racist in there. I took my truck in for service a week ago and they ain’t even look at my truck then I picked it up left my car in there parking lot for 2 days then they had my car towed because I didn’t want them to keep my truck another week to do repairs so now I have to pay for a tow and my truck still not fixed every time I come here it’s the same thing they don’t have no good intentions for people of color and the general manager Jim Uteg laughed in my face when I told him that he got my car towed off they lot just plain wrong. Never come here go to rush in Gary if you want good service.

This location on rush truck center really rid me off with labor end part over price hay work on my truck fro 4 -5 hr end charging me for 10 hrs labor over 2000 dollars is ridiculous really sucks never coming back end I’m not recommending no one else there

They are screwing up people, I had a breakdown of my box truck in Little Rock and the took my truck to this centre, after I was told that the transmission needs to be changed and the cause of the failure was output shaft , after their repair I drove just 32.000 miles and had the same breakdown in Dallas area, after I took the truck to Southwest International dealer as an Allisson approved dealership to get it fixed under the warranty given by the rush centre. After checking, the Southwest international told me that the cause was the failure of the output shaft which failed because of ride heigh valve failure. Now rush decline to change the transmission under the warranty given by them. I even tried to find a compromise with them and offered that I would pay the other costs besides the transmission, but they declined my offer as well. Please see attached all the proofs that I have showing that they just screwed me up . Be careful and never use their centre as they are treating people in really bad manner and giving a warranty which doesn’t cover anything.

Truck #27 you tried to prevent me from merging to the freeway shame on you. When u saw my phone come out you slowed down. You could have caused an accident please learn to drive your company truck safe at all times.

I would not recommend going with anything with a paccar engine.. it’s been 9 days so far to change the fuel pump that’s under warranty.. they said they have to follow the paccar procedure.. never again

People please don't buy a used truck if you can afford get a new one. This people sold me a truck with so many issues and the warranty they sold me never covered any repairs. Bad people bad company. Sad fellow drivers run away from them 😢 lost my truck and my money. Baddddd

HORRIBLE experience after bringing our commercial vehicle here. Not only did they break the law over and over again. They openly admitted to breaking the law and showed to remorse or reconciliation for doing so. They lied about ordering parts and having them in transit. They allegedly did work that was not permitted and charged 3-4X the amount for what the vehicle was initially brought in for, on repairs that were never permitted or addressed as being an issue. And kept the vehicle for over a month only to have the initial repair actually complete. Do yourself a favor and stay FAR FAR AWAY from Rush Truck Center. These people are as crooked as they come.

Truck has been in the shop for over 2 months for a warrantied items. No help with a loaner, no known date of when it will be completed. Even called Peterbilt customer service 3 time over the last week & they told me a regional manager would contact me. I've yet to receive a call from anyone.