Excellent Customer Service
I contacted Rushbat and canceled the accidental order as well as requested a refund. Amber was very helpful and I received the full refund within a few days. Very courteous service.
By Wendy M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
53 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rushbat is listed under Children's Entertainment.
Rushbat (rushbat.com) has 53 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
53 approved reviews, newest moderated first
I contacted Rushbat and canceled the accidental order as well as requested a refund. Amber was very helpful and I received the full refund within a few days. Very courteous service.
By Wendy M.
Long wait for a reply wandering if my order has even packed or left for shipping. Knock knock!! Jan not happy! Where's my order¿
By Jannette O.
Pinched my money as well 😡😡😡
By Mr F.
Rushbat promised an item that would defrost ice off windows of your car guaranteed. What they sent was a cheap plastic item that flashed a red light. I paid $14.98 and $6.99 shipping for a 2 ounce piece of plastic junk that did not work at all. This was a total scam and lie acting like a real company. It took 2 months to get the piece of plastic junk but charged my credit card the day after the order was made. I’ve tried to get a refund since the first of December. They sent an email today stating they were going to give me a $11.48 refund. But it will take 7 to 14 days and might experience some fees as the refund has to go through various financial institutions and payment channels to get to me. This is also bogus and further evidence of the total scam Rushbat is running here. Please never use or trust this fraudulent company unless you like to throw away your money.
By Mike P.
Scam company! DO NOT USE. Your order will not arrive and any refund requests will be ignored
By Oliver T.