I felt satisfied and felt heard
I felt satisfied and felt heard
By Jose R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 4,068 reviews with 5 stars · Clear filters
I felt satisfied and felt heard
By Jose R.
Susan is amazing and I really appreciate all of her help
By Cory S.
Great communication and follow up.
By Scott M.
I was able to narrow the choices of which counselors to choose from, but I had the final say. I did not like better help because it only gave you 1 counselor to choose from when you took a questionnaire and you did not get a say after that. Better help immediately contacted the counselor. I did not like that. I like how RULA puts me in the driver's seat. I like how RULA has a bio on each counselor and also the counselor's years of experience and treatment approach and style of counseling. Being a Christian, I liked that in the counselor's bio it shows their religious affiliation and how they can counsel from a more faith-based strategy if you would like. This is extremely important for me.
By Beth
Rula is an excellent website focused on connecting patients with therapists. I’ve been very pleased so far.
By Barbara C.
It's easy to schedule or reschedule since you can view openings online. Meeting by Zoom is convenient. When you answer the questionnaire you get the results, and can see your progress.
By Roxanne S.
I fell very confortable with the therapist, he help me alot, thank you!
By MONICA B.
It was very easy to schedule and I loved the automatic scheduled appointments. It was one less thing for me to worry about. It was easier to change the date if needed than to set the whole appointment up. It was really nice that she focused on what we wanted to accomplish. It was nice to be seen and heard, the tele chats were easy. Highly recommend. 10/10
By Elena L.