I was very satisfied with my first…
I was very satisfied with my first appointment my therapist was on time polite and very knowledgeable
By TERESA B.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 4,068 reviews with 5 stars · Clear filters
I was very satisfied with my first appointment my therapist was on time polite and very knowledgeable
By TERESA B.
The session from start to finish using the Rula system was easy and allowed for a next appointment setup by the provider.
By Laquince J.
Like I say because the person answer me that day don’t make me feel just don’t want my money makes me feel like he really interest me to get help his name it’s Yahir his amazing person because he answer all my questions the a worry about me to be saved
By Genoveva
Mr. Jones is an exceptional motivator and has useful stories for all the scenarios and concerns I've been having. He's been wonderful to work with and is inspiring me to really change and act on new beliefs. Thank you!
By Robert K.
Response from Rula· Oct 31, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
The staffs level of experience & expertise are excellent!
By Sherrie B.
Easy to chose therapist, lots to chose from. Wonderful bios for each.
By Jacky
The intial process of getting a counselor to fit my family's needs was easy enough. Then, our counselor, Ruby was great from the beginning: compassionate and accomodating.
By Sandra L.
Therapist Dr. Lynn Young is very good at helping me see the positives in my progress. It is easy to have video visits and have discussions about how to make more improvements. She is compassionate and understanding.
By Pauline T.