Customer service rep was quick to …
Customer service rep was quick to respond to my questions and provide me with the instructions to purchase the rug I want.
By Jennifer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing.For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
RugStudio (rugstudio.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 44 reviews with 4 stars · Clear filters
Customer service rep was quick to respond to my questions and provide me with the instructions to purchase the rug I want.
By Jennifer
Good collection of rugs. Waiting to see how the customer service pans out.
By Manira R.
Great prices and selection and easy to work with.
By Aidan C.
Got helpful information on their online chat.
By Sandy B.
Great help from customer service! Quick to respond!
By Astleigh H.
Great service!
By sarah W.
Great customer service!
By Karen O.
good customer service
By nan